FAQs

Most commonly asked questions about our services

Frequently Asked Plumbing Questions

We asked our plumbers for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

It only cost $38 to get a plumber to your home. They will arrive in a truck stocked with thousands of parts. They'll have everything they need to start your plumbing project while they're at your home, unless the situation is unusual. Most of the time your plumbing project is finished the same day we arrive. Our plumber will perform a thorough evaluation of your plumbing system and explain what they'll need to do to complete the work you called for. They're not going to charge you by the hour, they will give you a total price, with options, before any of the work begins.

Once you approve the project and price, our plumber will begin. If you don't want to proceed with the work while we are there, all you pay is the $38. If you call us back to complete the work you do not pay another $38. Contact us if you'd like to schedule an appointment for a plumber to come to your home.

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In order to supply the homes in a neighborhood with sufficient water pressure, the municipality must supply water at a high pressure. This allows for the last home being supplied has enough pressure. If you are in a new neighborhood and the other homes, to take some of the pressure out of the line, have not been built yet could cause high pressure. If your house is at the beginning of a supply line, you may have higher water pressure.

When a home is built, a pressure regulator (PRV) should be installed on the water line where it enters the home, before it supplies any fixtures, including the water heater. The PRV is adjustable, you can change the pressure up or down. If you do not have a PRV installed, installing one would solve your high water pressure. If you have a PRV installed, you can try adjusting it to reduce the pressure. If adjusting it does not help, your PRV may need to be replaced.

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There are several things that can cause low water pressure. Here are some of the most common.

If you live at a higher elevation, water can have a harder time reaching your home because it is fighting gravity. If you have neighbors and they don't seem to be affected, this may not be the case but if everyone suffers from low pressure, this could be the cause.

Your PRV (Pressure Reducing Valve) could be old and no longer working.

If you are in an older home and you have galvanized pipes, it is common for there to be "build up" in the pipes that restrict the flow of water. A re-pipe is often the most cost-effective solution and it is not as invasive as you might think.

If the main water line feeding your home has a leak, between the city's water meter and your home, you may not even know about it. This can be checked very easily by one of our plumbers. With today's technology, it's less invasive than years past.

If the city has an underground waterworks project going on close by, this can cause a temporary drop in pressure. In most cases the City tries to notify residents in the area they may be affected.

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A common cause of leaks is high water pressure. Your plumbing fixtures and fittings are rated to operate at a certain water pressure. Anything higher than that poses the risk of a fixture failing prematurely. Most homes are built with a Pressure Regulator Valve (PRV) where the water main enters the home. If the PRV has failed, it's recommended to replace it as soon as you possible.

When your toilet thinks the tank is low on water it will turn the water on and fill it, like after you flush. If your toilet constantly runs you probably have water seeping out of the tank into the bowl from somewhere.

One possible leak point is the toilet flapper. If you have to jiggle the handle, you may have a flapper that does no "set" properly. Your flapper may have worn unevenly and no longer creates a tight seal around the flush valve. Replacing the flapper is a simple project you can do yourself. Here's a video we made showing you How to Replace a Toilet Flapper.

Another possible leak point is the fill valve. This is the part that turns the water on and off to fill the tank. A fill valve can go bad. High water pressure, age, or water quality can affect a fill valve's lifespan. If you consider yourself handy, replacing a fill valve may be something you can do yourself. Here's a video showing you How to Replace a Fill Valve.

If you attempt either of these projects and you need help or you'd rather have a plumber make the repairs for you, please let us know.

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Most of the time hot water issues in the house can be traced back to the water heater. But before we just jump to that conclusion, we need to figure out if you are only running out of hot water at that location or if it is throughout the house.

If you run out quickly throughout the whole house, and it is happening faster than you remember, it is possible you have an issue with your water heater. That doesn't mean you need to replace it, but it might. You may need to flush your water heater, or you may have a cold water dip tube that has broken off. A plumber should be able to inspect the water heater and make recommendations of what your options are.

If you are running out of hot water at a shower or tub and you're not experiencing that in other areas of the home it is possible you have a mixing valve that has gone bad. The cold water side of the valve may not be closing all the way and diluting the hot water making it tepid.

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Over time soap scum, hair, toothpaste, and gunk build up on the walls of the drain pipes restricting how much water can drain. You have a couple of options to try and fix this, most of which you can try without calling a plumber.

We don't recommend reaching for a bottle of chemical drain cleaners. A safer chemical reaction to try is baking soda and vinegar. You can put a cup of baking soda down the drain followed by a cup of vinegar. Let that sit for 15 minutes and then rinse it down the drain with some hot water. You may need to repeat this a couple of times.

You can try treating your drains. Safe products with enzymes are available and very effective. The enzymes eat the organic waste that could be clogging your pipes. These treatments could help open your drains and help them flow better.

You can take the drain pipes apart, under the sink and clean them. Just make sure you pay attention to how they go back together and check for leaks when you're done.

If you try any of these and feel you've gotten in over your head, or you'd rather have a plumber handle it, give us a call and let us know how we can help.

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If you notice that your water pressure is lower than normal, first make sure that it is not a neighborhood-wide issue. If it is, try installing a water pressure booster. If the problem is solely in your home, determine if the pressure is low throughout the house or only with one fixture. If it is throughout the house, check that your water pressure reducing valve (if your home has one) is set at a high flow rate. If this does not work or you do not have one, check your water meter to make sure the valves are all the way open. If you find the issue is focused to a single fixture, check for a clogged aerator, flow blockage, or a problem with the stop valve.

If you are still experiencing water pressure problems, contact a professional plumber such as Any Hour Services.

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When this happens, it usually means that the rubber washer on your shower valve stem has been worn down and needs to be replaced. You can do this yourself or you can call one of our plumbing specialists.

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It certainly is. Our plumbers are more than happy to help look at your plumbing system and alert you to any potential problems.

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Most cities/municipalities provide residential areas with a minimum of 40 psi. Average is about 60 psi to 70 psi. If you are somewhere in that range you should be ok.

If you are higher than 75 psi, you should have your PRV (pressure reducing valve) inspected. A plumber can let you know if it needs to be adjusted or replaced.

Higher water pressures can lead to many issues throughout your home, some serious and some not so serious. Inspecting your PRV should be part of an annual plumbing inspection.

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Plumbing Repair
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Roger & Allene's Story

"This is an older home, and things wear out. We're a senior couple, on a limited income, so we have to work that into a budget. Now that we know the quality of the work that we get from Any Hour, they will be our company for plumbing or anything else we need."

"...they will be our company for plumbing or anything else we need."

More Testimonials

Tyler was super easy to work with and helped make a very inconvenient and time sensitive situation much more manageable. He was thorough and explained each step and option!
— Rachel Hernandez
Posted May 7th 2024
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What do you do when you have a sewer problem? Call Any Hour Services! The crew from Any Hour Services from the first phone call to the finishing of the job were top notch. The customer service was wonderful. The crew that came out included Jerry, James, Edwardo, Gavin, Dan, Marcelo and Luigi. They were such a hard working crew. Going above and beyond the work that was required. I will never hesitate to call Any Hour for future jobs! Such a pleasure to have met them even under such an unpleasant task. Thank you Any Hour Services!!! I also want to mention Jerry. He was the plumber that fixed everything on the inside and under the house so everything works smoothly. 5 stars to you Jerry!!!
— Billie Larsen
Posted April 24th 2024
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Troy was the best. He really delivered a 10 star service out of a 5 star rating. He was Amazing. Thank you Troy. But I can't for get Cameron R.Wow what they make a perfect team. .
— Chris Rodeffder
Posted May 7th 2024
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Colton was very professional. He spent quite a bit of time and made sure that I was well informed. He got me hooked up with the service professionals that I need. He is very personable and did not act like a used car salesman. He is welcome in my home anytime.
— Jeremy Mayfield
Posted May 7th 2024
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Braden Matthews was excellent. He is knowledgeable and addressed our needs appropriately. In addition he was honest and kind.
— Mindy McDermott
Posted May 7th 2024
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I have called Any Hour out to my house 3 times now. Isaac one of the plumbers has help me twice. Everytime they have came out they have been amazing. Quality of work is great, customer service is wonderful. They give you a up front price before they start the work. And they are always willing to explain what they are doing or what went wrong. Highly recommend.
— Bart Kadleck
Posted July 15th 2022
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Our less than 6yr old water heater stopped working last Sat in April. Called in to Any Hour and was able to get someone out within a few hours. Andrew showed up to take a look and break the news that our unit was toast 😳. Andrew was fantastic at providing options and solutions to get us back up and running same day! He was quick to point out all the poor install practices that were used for the dead unit (thanks to our contactor who built houses in our area). We ended up going to a tank- less unit, works amazing but crying still about the cost.
— Mitch Roberts
Posted May 7th 2024
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Russell was great! He explained everything very simply for me to understand, answered all my questions, and fixed everything the same day! I would highly recommend using this company.
— Nikki Anderson
Posted May 7th 2024
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We’ve loved using Any Hour so far. The pricing is good and every technician we’ve had come out has been awesome. Remmington was super helpful and knowledgeable about what we needed fixed. Appreciated how patient he was with our kids, and our limited electrical knowledge. 😅 I’m sure we’ll be using Any Hour services again soon enough. 😂
— Sarah Wilhelm
Posted May 7th 2024
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I have used Any Hour snd other plumbing services before however Herbert was by far the best tech I have worked with. He was on time to the minute, friendly, up front about the various options and overall great to work with. I will use any hour in the future and hope to work with Herbert again.
— Quinn Law
Posted May 7th 2024
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Very professional I would recommend her to someone else
— Mike Espinosa
Posted May 7th 2024
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Prompt courteous service! Follow up on my new HVAC ensuring we are ready for the Utah summer. Jayden was awesome and walked me through setting up for summer and the entire year. I will call Any Hour anytime I have any questions knowing they will take awesome care of my entire system.
— Doug Loehr
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Victor Montero did an amazing job fixing our drain.
— Christian peay
Posted May 7th 2024
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Best experience we have ever had with an HVAC tech. Everyone we have worked with at any hour has been great. Parker was really personable and easy to talk to. He gave good advice and accurate quotes for work. We plan to use them for all our future needs :)
— Robert M Humphries
Posted November 29th 2021
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Quick, professional, and efficient.
— Michele Teran
Posted May 7th 2024
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Great experience, no high pressure tactics or pushy upsells. The crew Luis H, Jhojan, Cesar, and Jossue were great and very easy to work with.
— Nick (RatKingKugrash)
Posted May 7th 2024
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Russel in drains was knowledgable and friendly. Got the job done!
— Kristine Friis
Posted May 6th 2024
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Victor was GREAT 👍 👌 😊.. He Diagnosed our water draining issues. He resolved the issue and gave us information about what was the cause of our drain issue 👍 We now feel confident running our water, using the shower 🚿, Andddd mostly using our toilet 👍..Thank You ❣️😊
— Todd Giggey
Posted May 6th 2024
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Matt S. was great, he helped track down our problem and really made a difference.
— Gerald Litchfield
Posted March 9th 2017
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Victor Montero was awesome. He was professional and quick, cleaned up after working.
— Craig Cole
Posted May 6th 2024
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