FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addressed.

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If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

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There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Try pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

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Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

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Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send water an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

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or see above for questions others have already asked.
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Drain Clear<br>(Single Drain)
$29
Drain Clear
(Single Drain)
Expires: Jul 14th, 2024
Sewer Main Line Camera
50% OFF
Sewer Main Line Camera
Expires: Jul 14th, 2024
Pipe Jetting
$100 OFF
Pipe Jetting
Expires: Jul 14th, 2024
Spot Repair
$150 OFF
Spot Repair
Expires: Jul 14th, 2024
Full Excavation
$200 OFF
Full Excavation
Expires: Jul 14th, 2024
Trenchless Pipe Replacement
$250 OFF
Trenchless Pipe Replacement
Expires: Jul 14th, 2024

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Doug's Story

"I'm retired Army. The house was built in 1950 and a lot of improvements have needed to be done. I have never met a group of finer young people that were super qualified in every area -- whether it was heating, plumbing, electrical or whatever -- they would be the type of team that I would want to put together myself if I were running a company, and I have nothing but praise. I know I can trust their work."

"...I have nothing but praise. I know I can trust their work."

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Very good service and very fast!!! Mike b and James and Antonio
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Posted May 26th 2024
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— Lynda Smith
Posted November 11th 2023
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My service person was fantastic. Very clean and did a great job. He also explained everything very well.
— Lyman Rose
Posted July 9th 2021
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I now work for Any Hour Services, and have discovered there's a number of family and friends that have used them to take care of their homes. All have been pleased with the services provided, and I am VERY impressed with them and how they interact with customers. Update: Had them out multiple times to help with our drains. I work a lot until late, and I trust these technicians at home with my wife and kids. But they also have technicians that will come out later at night, too. Thoroughly impressed.
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Parker was great! Answered all of my questions and did a wonderful job!
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Posted May 25th 2024
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Isaac came on Saturday after short notice, gave me several options, and did a great job on the ones I chose.
— Ed Zipser
Posted May 25th 2024
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Michael Norman was so professional. He explained everything to me. He was kind and very educated in what he showed was wrong with my water heater and pressure valve. He fixed what he came to fix and he did it well. Also, very fairly priced. I would request Michael if you are looking for a great plumber.
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Brody was extremely knowledgeable and friendly. He was available to come out the same day we called and replace our garbage disposal. Thank you for the quick and friendly service!!!
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Always nice techs. Good thorough work. And the equipment is still in great working order.
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Posted April 22nd 2023
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Scout was amazing! He was so thorough in his diagnosis and explanation of our AC unit. He helped me get everything running well to prolong the life of our HVAC system. Communication about my appointment was super clear and helpful and making the appointment online was easy. You have a customer for life.
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Arrived on time, worker was very polite, and service was excellent!
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Tyson and Andrew were very thorough in their diagnosis of my HVAC system. I appreciated their enthusiasm and frequent communications.
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Jaden was great did a good job very thorough! 👍👍
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Jayden was at our house today and did a fantastic job. He was super helpful and friendly. I would recommend him 1000% of the time.
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Posted May 24th 2024
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Jayden was amazing! I’ll be requesting him moving forward.
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Posted May 24th 2024
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Marc Nicolas was on time, professional, courteous and took the time to explain everything he was doing. I would definitely recommend Marc anytime!
— JannaCai Walker
Posted May 24th 2024
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Dane arrived on time and was very curteous. He initially came just to do a water heater tuneup but in doing an inspection on everything, he found a couple of serious problems that i wasnt even aware of. He was able to quickly get those two problems fixed as well as flushing my water heater. Everything is running smoothly now!!😊😊
— Rich Steffens
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Have used Any Hour for years and have been impressed with the professional service and high-quality employees.
— Nancy Johnson
Posted January 22nd 2021
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Any Hour's communication on when the technician would be there was accurate. Octavio and Jose (technicians) arrived promptly with the communicated arrival time. They were personable and professional. They worked efficiently and were mindful of the surrounding area. Communicated the work they had performed and left the flower bed looking better than they had found it.
— Jared James
Posted December 19th 2014
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Jaden R came to my home and did an amazing job with my tune up. He was very honest, gave me options and let me choose. He was very professional and a good looking dude. Id recommend to my friends and family!
— Dale Marx
Posted February 22nd 2021
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