FAQs

FAQs

FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addresses.

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If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

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There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Thru pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

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Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

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Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send wait an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

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Got a question?


or see above for questions others have already asked.
Drain Clear / Rooter Service
$43
Drain Clear / Rooter Service
Expires: May 23rd, 2019
Sewer Main Line Camera
$49
Sewer Main Line Camera
Expires: May 23rd, 2019
Pipe Jetting
$100 OFF
Pipe Jetting
Expires: May 23rd, 2019
Spot Repair
$150 OFF
Spot Repair
Expires: May 23rd, 2019
Full Excavation
$200 OFF
Full Excavation
Expires: May 23rd, 2019
Trenchless Pipe Replacement
$250 OFF
Trenchless Pipe Replacement
Expires: May 23rd, 2019

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Roger & Allene's Story

"This is an older home, and things wear out. We're a senior couple, on a limited income, so we have to work that into a budget. Now that we know the quality of the work that we get from Any Hour, they will be our company for plumbing or anything else we need."

"...they will be our company for plumbing or anything else we need."

More Testimonials

Quick and efficient came out late and got it fixed fast
— Dominick Smith
Posted April 10th 2019
Google
Came on time with all the appropriate tools and parts to fix my problem. A little spendy, but my plumber was prompt, courteous, knowledgeable, and skilled, and thoroughly explained how much it was going to cost before beginning work.10/10, would use again.
— Barrett Ford
Posted April 10th 2019
Google
Any hour does a great job. Santana told me he was going to deliver 5 star service and he did just that. Thanks for getting my drain unclogged.
— Mark Mitchell
Posted April 10th 2019
Google
Derrick, was great helping us diagnose our plumbing issue so we can get things resolved with Ogden city.
— Dan Harrop
Posted April 10th 2019
Google
Very helpful and informative
— Grant Keaton
Posted April 10th 2019
Google
I would recommend any hour to anybody anytime I love these guys they're the best people in the world
— Wendy Woodward
Posted April 10th 2019
Google
Very nice service man, Chris. He was very orderly and neat, explained everything that was being done and answered any questions I had. He ended up fixing more than originally anticipated needed fixing but it is money well spent. He couldn't have been nicer and was very professional- kept a tidy work environment and cleaned up after himself. Highly recommend!
— Joan Caputo Cornish
Posted April 9th 2019
Google
Chris was very professional and experienced. He replaced the faucet cartridge and adjusted the water pressure in an expedient way. Thank you Chris.
— Frank Pawlus
Posted April 9th 2019
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Technician Casey was on time and explained everything that was checked. He left me much smarter about my home's electrical systems and showed me how to save money on lighting. He installed a surge protector and took time to show me it's function. He is a very impressive tech and I am very satisfied with the services!
— Dennis Bradford
Posted April 9th 2019
Google
The guys were so nice and did an awesome job. They even went beyond and did little extras like installing a missing cover on one of my outlets. Very professional. Took the time to explain to my exactly what they were doing and then checked with me after the job was complete to make sure it was done to my satisfaction. Thanks Jake & Cameron
— Sara Marian
Posted April 9th 2019
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Corbin did a thorough job making sure my air conditiner units were running smoothly. This is an honest company with great employees.
— Happy Viewer
Posted April 9th 2019
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Brady was wonderful. He completed the job quickly and explained everything. I would definitely recommend to neighbors and friends. I will also request him as my tech if ever I need HVAC work done in the future.
— Jennifer
Posted April 9th 2019
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Very good experience, Tyler was very professional, and easy to work with. I felt he was honest, and straightforward. He made a stressful situation for me silky smooth. My clean out is over a carpeted area so I was worried about a mess, but he left his work area spotless. This is the first positive experience I have had with a plumbing company. And as far as I can tell I will be a lifelong customer.
— Daniel Price
Posted April 9th 2019
Google
Any Hour has been great to work with. Andrew came in and provided me with a great system without over-selling me. They even threw in an electromagnetic filter, because of my daughter's allergies. Chris, and his team did a great job coming in and installing. They cleaned up so well, it was like they weren't even there. Except for the great system they left behind. Steve did a great job inspecting everything, and making sure it was all done right. And, of course, it was! Great people there at Any Hour, and definitely have your best interests at heart.Thanks guys!
— Brian Clark
Posted April 9th 2019
Google
Heard a pop from the exterior A/C and compressor was not running. Called Any Hour and they came on an emergency call at 11:30 pm. I was impressed with the time of my call to the time the technician, Franco, arrived. He fixed the problem which was a short in a wire in less than an hour. Franco checked the unit and made sure everything was in working order. I was relieved when the final cost was less than $225.00. Any Hour is the best! They are quick, efficient, courteous and more than reasonable in cost.
— Susan Naihe
Posted April 9th 2019
Google
We had a great experience with Stuart. He was very fast, friendly, and professional. I really appreciated these qualities because our service call was on a Saturday, and I didn't want to spend the weekend not being able to use my kitchen. Thanks for the great service!
— Lesli Baker
Posted April 9th 2019
Google
Kyle and Tariq were helpful and friendly. They took time to explain my new system and show me the work they had completed. Great guys!!
— Shawn Jacobs
Posted April 9th 2019
Google
The attention that was given to me for my requirements was excellent. My representative, Dustin, was efficient, easy to get along with, and explain to me in “ down to earth” language what was going to happen, when it was going to happen, and how. I will have Any Hour Services for all of my plumbing and electrical needs in the future and highly recommend this company - in fact they helped my neighbor with a plumbing problem on my recommendation. And my neighbor was extremely happy also
— Pat Milburn
Posted April 9th 2019
Google
I have been very happy with Any Hour. The techs are professional, friendly, and punctual.
— Lindsay Christensen
Posted April 9th 2019
Google