FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addressed.

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If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

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There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Try pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

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Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

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Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send water an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

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or see above for questions others have already asked.
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Drain Clear<br>(Single Drain)
$29
Drain Clear
(Single Drain)
Expires: Jan 9th, 2023
Sewer Main Line Camera
50% OFF
Sewer Main Line Camera
Expires: Jan 9th, 2023
Pipe Jetting
$100 OFF
Pipe Jetting
Expires: Jan 9th, 2023
Spot Repair
$150 OFF
Spot Repair
Expires: Jan 9th, 2023
Full Excavation
$200 OFF
Full Excavation
Expires: Jan 9th, 2023
Trenchless Pipe Replacement
$250 OFF
Trenchless Pipe Replacement
Expires: Jan 9th, 2023

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Gail's Story

"I got the impression that one of the company values is to provide good service, to provide what you need, and to not push you to do things that you don't really need...I am very happy with the service."

"..I am very happy with the service."

More Testimonials

Anytime has been a huge lifesaver! We've had a couple plumbing and heating issues in the past month and they've been extremely responsive and helpful. We had an issue that turned out to be foundation related and they helped us find a company that was able to solve the problem. Joseph helped us today with cleaning out a pipe. He was super friendly and personable! We've dealt with several people over the last month and they've all be great. Highly recommend!
— Sarah Montgomery-McGurl
Posted December 8th 2022
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Very thorough and explained in detail all options.
— Roger Ashton
Posted December 8th 2022
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Awesome job, extremely professional and thorough!! Huge thanks to both Scott and Tali for installation of steam humidifier, UV Led light and electrostatic filter on our heating system.
— Bryan Shupe
Posted December 8th 2022
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They are highly responsive and their services are top nudge. The technician (Mike) that was assigned to work on my clogged kitchen sink was friendly, interactive, skillful, and knowledgeable. He did a neat and tidy job and explained the process the entire time. I will recommend them anytime.
— Tony Abah
Posted December 8th 2022
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Peter Pearson was awesome! On time, efficient and honest!
— Brent Hayes
Posted December 8th 2022
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I called AnyHour after my kitchen sink clogged and nothing seemed to be able to fix it. Their first availability was two days out (a bit longer than I wanted to wait), but I booked anyways. I had Roto-Rooter come out same day (they wouldn't give me any pricing over the phone) and the tech said it'd be $450 to clean the drain. I said thanks, but no thanks and waited till my appt. with AnyHour. They texted me about 30 minutes beforehand that my tech was coming and what time to expect them. Spencer showed up literally right at the time they said. He politely introduced himself and put on shoe covers before coming in (the other company did none of this btw). I showed him the issue and he filled the drain to be sure the problem was where he thought it was and not just assuming he knew. He then brought in his equipment, cleaned everything out, tested it, and cleaned up after himself. He explained everything he found and showed me it was working properly. He even made suggestions on how to keep it clear in the future. He had me sign his tablet a few times, explained the 30-day warranty for the service, took payment (less than $50) and was out the door 30 minutes after he arrived. I will be calling these guys for anything I need fixed next time because they are honest, upfront about everything, and know what they're doing.
— Brandon Peterson
Posted December 8th 2022
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Jared is the man. Great work and didn’t let the kids all over him affect his mood. Quality guy
— Alex Stafford
Posted December 8th 2022
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Jeremiah went above and beyond. Exceptional kindness and conduct.
— Hailey Rogers
Posted December 8th 2022
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Tristan S. was excellent, great customer service. Explained what the plan was once I decided and finished the job in a timley manner. Any hour takes the time to make sure they leave the area cleaner then they found it and the methods they do to keep the areas clean are above and beyond what other companies do. Will use their servises again if any situations arise needing ANY Hour.
— Ivan Shelton
Posted December 8th 2022
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Fantastic customer service - service tech arrived right on time. Was able to explain and fix the problem in short amount of time - even offered discount for services
— Keith Moll
Posted December 8th 2022
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Becky was professional and friendly and explained every step of the process while taking the time to answer all of our questions
— Crescent Auras
Posted December 7th 2022
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Remmington was an excellent technician who arrived on time, was respectful, knowledgeable and handled all my requests. Any Hour isn't the cheapest, but are quick, reliable and professional.
— Shantia Veney
Posted December 7th 2022
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Great crew - Ammon, Explained everything clearly, so I could understand. Antonio, Gavin and Dan were also on the crew. Prompt and professional. I had a broken sewer pipe that involved deep digging. It was completed in a day and they left a clean site. I could hear them talking to each other and they had great communication.
— Kathy Cardon
Posted December 7th 2022
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Robin was great! He’s personal and professional with a lot of knowledge, so he knew what was what, and fixed the problem easy.
— Not-so-confident with electronics Gal
Posted December 7th 2022
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Kodie Ivie- replaced a dryer vent duct in my home. Because of its location and challenges that came with removing the old(unsafe) duct, and installing the new. kodie carefully and professionally took on the task without hesitation. I was very pleased with the quality of his workmanship and his ability to complete it in a timely manner.
— Alan Blackner
Posted December 7th 2022
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Carlos and Blake were great to explain everything and answer any questions. Very professional and organized
— Emilee Moore
Posted December 7th 2022
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They promptly came out, respectful of our home and cleaned up well. We were quoted very high and are looking at other companies. Grateful for the experience
— Dallin Reed
Posted December 7th 2022
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Any Hour was very communicative and advised me every step of the way from appointment reminders to the cost. Russell, the plumber, was very knowledgeable and extremely helpful. I'm a DIY kinda guy at home and Russell sensed that. So he gave me a few pointers on things I can do on my own and repaired the things I couldn't. They also provided a 10% military discount which is phenomenal! The only issue I have, and this is for all plumbing companies, is the cost to repair things is way too high. The plumber wasn't here 45 minutes and I was billed over $350. It's why I like to do things myself when I can.
— Tommy Cunningham
Posted December 7th 2022
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I have used Any Hour Services a few times now and I find their service outstanding. Most recently they removed a drainage stopper assembly that had fallen into the piping system to clear a drain that frequently clogged. They were able to perform the service earlier than scheduled and (due to a special) for a surprisingly low cost. Prior, I called Any Hour Services to repair a leaky toilet. They found that 2 toilets had been improperly installed, which was causing the problem. They fixed both toilets in 1 day for a reasonable price. I will be recommending Any Hour Services to friends and family.
— Anthony Herrera
Posted December 7th 2022
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Carlos, Riley and Alberto from Anyhourservices did a great job with a complete furnace, AC and whole home humidifier install. They were extremely professional, friendly and a pleasure to work with. Install is top notch! I hope their managers see this so they know how pleased this family is! Jordan from the sales team was also great to work with!
— Ryan Williams
Posted December 6th 2022
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