FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addresses.

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If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

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There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Thru pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

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Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

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Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send wait an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

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Got a question?


or see above for questions others have already asked.
Drain Clear<br>(Single Drain)
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Dennis and Gail's Story

"The things that liked about working with Any Hour is that I had all the professionals in one place. I was not having to call three different locations for an electrician, a plumber or whatever... it was under one name. They are a one stop shop. It's been a great experience for us. I highly recommend Any Hour do your job. If you want it done right, you have them do it."

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Nick was very nice and explained everything! He was very efficient and I liked that he cleaned up after himself!! Very satisfied with his work!
— Pam Scheurich
Posted September 16th 2021
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CLIFF CAME TO CHECK OUR A.C. UNIT. VERY FRIENDLY AND PROFESSIONAL. HE SEEMED GENUINELY CONCERNED AND ANSWERED ALL MY QUESTIONS. VERY THOROUGH AND COMPLETE. ADDRESSED ALL MY CONCERNS. IF I HAD A BUSINESS I WOULD DEFINITELY WANT HIM ON MY TEAM. VERY AFFABLE AND RESPECTFUL!!! THANKS CLIFF!!
— Rod Kirk
Posted September 16th 2021
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I called to get a quote from Any Hour Electrical and asked that they send an experienced Electrician, because I wanted to make sure that no shortcuts would be taken in installing some canless lights in my basement office. I was impressed first by the texts letting me know just when my electrician would be arriving. That was very helpful in planning my day. When Jake Merrill showed up, I knew within just a few minutes of talking to him that he had the knowledge and experience to do the job I was needing done. I knew I could trust him to give me a knowledgable and fair quote. Jake is very passionate about what he does as an Electrician and he loves his job and it shows. I am beyond impressed with Any Hour Electrical for keeping an employee as valuable as Jake employed and so happy with his job. He is such a great representative for their company. Today Jake brought Hayden to help him complete a whole list of jobs we had for him as we hired Jake to take care of a lot more things than the original job once we knew Jake had so much Electrical knowledge and experience. Hayden did a great job too. The amount of work that was completed by the end of their work day was impressive. They were so clean and tidy with each job they completed. We're looking forward to Jake coming back to help us upgrade some more Electrical in our home.
— Michelle Arndt
Posted September 15th 2021
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Service technician was very friendly and helpful. Did good work and I believed his recommendation was an honest assessment of our situation
— Steve Martinez
Posted September 15th 2021
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Frank arrived on time. He worked really hard to solve our issue - went above and beyond. Ultimately, we couldn't get it unclogged - but I felt really good about the effort and extra-mile he went to. He was patient with my questions, tried several ways to get the work done. I would welcome him back for any other need and appreciated his honest and thorough approach.
— Mark Doyle
Posted September 15th 2021
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Steve was very professional. I would recommend him to anyone that might be looking for an expert technician. I would definitely recommend Anyhour to anyone.
— Bill Hyde
Posted September 14th 2021
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Devin was incredible. Great service, helpful explanations and recommendations, and competitive price. Thank you!
— Tyler Young
Posted September 14th 2021
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Very knowledgeable, friendly & thorough. Did find thousands of dollars of possible fixes- that is to be expected.
— Michelle Haskett
Posted September 14th 2021
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Kallem was quick and professional. He found and fixed the issue and gave us other options to help improve our plumbing. It was awesome!
— Jacob Embleton
Posted September 14th 2021
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They were able to show me and inform me, in detail, of the issues I was having with my air conditioner that I had no idea we're going on. They were then able to suggest a repair and give me options.
— kevin williams
Posted September 14th 2021
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Frank was our technician and he was great! He stayed late and went above and beyond to locate the problem and fix it. He was professional and courteous and I would give him 6 stars if I could!
— Tonia freeman doussett
Posted September 13th 2021
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Samuel was amazing! So professional, prompt, and responsive!!
— Dave Austin
Posted September 13th 2021
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Trent did a great and efficient job.
— Steve Stout
Posted September 13th 2021
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Andrew came over to help us with our water heater , he was amazing, very knowledgeable and precise , also he took his time to answer all my questions, I loved his customer service care , a pleasure to have a tech like him.
— Lucy Clark
Posted September 13th 2021
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Connor came and did a great job. I will request he come again to my home when I need help.
— LuAnn Rodriguez
Posted September 13th 2021
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Great work, my toilet is flushing properly.
— Samuel White
Posted September 13th 2021
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All I can say is wow. We had 2 different services preformed with three different techs. All of which were professional, kind, and showed that they would do all they could to solve the unique problem we were having. Lloyd was our drain tech who jetted our pipes (for $299!!! Other companies quoted us upwards of $600). He explained everything he did and left no trace. Devin Cox is the man. He spent what seemed like most of his day to solving our issues. He explained the theory to us and repiped past work that wasn’t ideal. I never felt that he was itching to leave and move on without making sure we were taken care of. I will always try and request Devin moving forward. Mark was our cam-in-line tech. He came in clutch! He was called in last minute by Devin to cam our pipes to see what was going on. After our pipes came back looking great, he took his leave. BUT 5min later he came back with an idea to help solve another issue we were having! I don’t know how many people would actually do that rather than just leave. So happy with everyone!
— Dean
Posted September 13th 2021
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Garret L. was awesome - he spent time explaining the problem, the repair and preventative measures.
— Chris B.
Posted September 12th 2021
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Professional, friendly, thorough, not trying to rush and just move on to the next appointment
— R Porter
Posted September 11th 2021
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I wish I could give Keaton 6 stars or more. Very friendly, very efficient and very professional.
— Shannon Hall
Posted September 11th 2021
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