FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addresses.

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If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

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There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Thru pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

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Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

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Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send wait an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

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Got a question?


or see above for questions others have already asked.
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The best part of my experience is Tanner came within 2 hours of contacting Any Hour Plumbing and I had a new water heater within 2 hours of him showing up at my house.
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Posted January 27th 2022
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Awesome service and very knowledgeable
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Always professional and great to work with!
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Posted January 27th 2022
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Our technician, Tanner, was on time, professional, and competent. He identified the problem quickly, and we could not be happier with the service. The price was very reasonable! We will definitely use any hour plumbing again!
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Posted January 27th 2022
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The tech was very professional and knowledgeable ...came in did the work, cleaned up afterward.. Excellent job ...would recommend this company....
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Posted January 27th 2022
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Our technician was very informative and polite. He did a great job in an efficient manner.
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Posted January 26th 2022
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These guys are awesome. James came exactly on time and was super helpful and professional. Did everything he could to help us and gave us excellent professional advice when it was discovered our problem was bigger than expected. We love doing business here and will continue to do so in the future.
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Posted January 26th 2022
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My technician was excellent! Had my best interest in mind and did great work. I highly recommend this company for clogged drains.
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Posted January 26th 2022
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Good, friendly service. Tali was great.
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Posted January 26th 2022
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These guys were awesome. They stayed in contact several days before the appointment, the day of the appointment, and then text me when they were on their way. I felt the technician was thorough and he didn't try to over sale me anything. He was upfront and honest about his findings, but ultimately stated I didn't have any current needs for my furnace. I will be calling them again.
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Posted January 26th 2022
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Called at 10am today and these guys were at my house within 2 hours. Joe Mortensen was the electrician and he was awesome. Super thorough and explained everything. Really took his time to figure out my problem and find the solution. Absolutely using this company for my future needs!
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Karlie was very knowledgeable and professional. Diagnostic service and tuned up our furnaces and gave us numerous tips and best practices for all things HVAC. The videos of the issues found and options to resolve were very helpful. She was excellent and would highly recommend Karlie and Any Hour Services!
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Posted January 26th 2022
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Any Hour Service has always been prompt, couteous, and helpful. I have a home built in 1898 and they worked wonders with electrical and plumbing. I would not work with anyone else. Chris is my go to for electrical. He respects the age of the home and explains everything he does and will do. The BEST. I actually look forward to doing more improvements with Chris. He comes up with some great ideas. Hire the best.
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Always reliable..
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Posted January 25th 2022
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Logan & Zach had to dig up a section of cast iron sewer pipe leaving our old home (because it was plugged with roots) and connect it to the green pipe going to the street. We were worried that it would be unavailable all day but we were only without sewer service for less than 2 hours. They went out of their way to make sure that we were fine with everything they did. When they left there was almost no sign that they had been here. A definite 5 star rating and a strong recommendation for Any Hour Services.
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