FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addressed.

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If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

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There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Try pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

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Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

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Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send water an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

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or see above for questions others have already asked.
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Doug's Story

"I'm retired Army. The house was built in 1950 and a lot of improvements have needed to be done. I have never met a group of finer young people that were super qualified in every area -- whether it was heating, plumbing, electrical or whatever -- they would be the type of team that I would want to put together myself if I were running a company, and I have nothing but praise. I know I can trust their work."

"...I have nothing but praise. I know I can trust their work."

More Testimonials

Victor was great, it was a late call around 11, and he did everything quickly and explained everything very well. I know that my service was done right. :)
— Callahan Blackham
Posted June 30th 2022
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The technician, Chris, was polite, professional, and clarified all repair and upgrade options. The VIP program and associated annual inspections is worth the cost, especially for an older home.
— Earl Fulcher
Posted June 30th 2022
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Chris was at hardware store we were looking for breakers. We needed help (electrical) Chris call dispatch made time after his currant appointment he came he replace all breakers. Several GFI. Very professional. Very quick. Thank u. And affordable
— Marcia Bowden
Posted June 30th 2022
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Lee was very knowledgeable. He walked me through the process of repairing the leaking pipe. He also did a free inspection of my water heater and water softener. He also gave me free quotes on our bathroom that needs plumbed. All in all I was very impressed with his professionalism and quality of workmanship.I would recommend Any Hour for all your plumbing, electrical, HVAC needs. Lee at Any Hour Services does an outstanding job!
— Brandon Leddy
Posted June 30th 2022
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Jeremiah was very professional, nice, and explained everything. Also, we got a much better promotional deal compared to other places for the hydro-jet service!
— Tiffany
Posted June 30th 2022
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Josh was excellent. He was patient, cooperative, and seemed knowledgeable. The work was quickly and expertly done. We had a coupon which Josh honored, and the dishwasher works well on the new plug in he installed. We’d go with these guys again on electrical work.
— Steve VanDyke
Posted June 30th 2022
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Jeremiah was amazing. He was super helpful and professional. He was able to fix the issue with my kitchen sink and I am very pleased with the work that was done. Thank you so much!
— Daisey hernandez
Posted June 30th 2022
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Serinna was great in scheduling my appointment. She was professional, patient, and knowledgeable. I had an appointment scheduled easily and staff were great. I will use Any Hour in the future because of Serinna’s professionalism and great attitude.
— Pearl Sharp
Posted June 30th 2022
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Service was great
— Frank Morgan
Posted June 29th 2022
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Will, Gabriel and Chris Bishop were extremely professional and kept me apprised of the install. They are welcome in my home in the future. Santiago needs to make sure the paint goes on the repairs he has made to the wall. A drop cloth works only when you don’t walk on the wet paint and carry it with you. He did do a good job though.
— Kris Carson
Posted June 29th 2022
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We’ve always had a great experience and the service is always very professional. The technicians always are very thorough and answer any question.
— Esmeralda San Miguel
Posted June 29th 2022
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Great all around! This is why we keep using Any Hour for all our plumbing, HVAC, and electrical needs!
— Kara Angelos
Posted June 29th 2022
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Lloyd our technician was punctual and cleared our drain quick within 15 minutes. Was able to diagnose our plumbing issue right from the get go. Prices were extemely reasonable. We had no clog issues since and the service helped get us back to our normal activities. Would use call Lloyd back anytime!
— Christopher Nobile
Posted June 29th 2022
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Great sevice
— Kent Cutler
Posted June 29th 2022
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Scott was awesome and figured out our problem quickly. And was able to fix it in such a short amount of time!
— Dominique Cherry
Posted June 29th 2022
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Any Hour has done a great job communicating with me to set up an appointment and get someone on site ASAP. Ryan was my electrician and he does incredible work. He is very good about describing things so that I understand. This was my second time having Ryan work on something because I loved his work and attitude.
— Jacob Iverson
Posted June 29th 2022
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Very helpful and explained so I understood. Tali was the technician
— Heidi Josie
Posted June 28th 2022
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When Eric came out to repair my furnace he did a great job making sure all my questions and concerns we fully answered and gave me several repair options so that I could choose the one that best met my needs and budget. Thank you Eric!
— Bryce Packer
Posted June 28th 2022
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I am the pickiest customer on the planet and don't normally leave glowing reviews but this is an exception. James just left my house and I was nothing but pleased with him from beginning to end. 5 out of five stars if that's your scale. He showed up exactly on time, exhibited an extremely friendly and professional demeanor, educated me on preventive measures, and completed his task flawlessly. This experience would make me call your company first for any future needs.
— RJ Tildemann
Posted June 28th 2022
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Steve T and the rest of the technicians were so professional and patient. When things weren’t right they took the time to figure it out, and made sure that we were completely taken care of.
— Mary Salas
Posted June 28th 2022
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