FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addressed.

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If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

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There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Try pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

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Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

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Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send water an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

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or see above for questions others have already asked.
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Drain Clear<br>(Single Drain)
$29
Drain Clear
(Single Drain)
Expires: Jan 3rd, 2024
Sewer Main Line Camera
50% OFF
Sewer Main Line Camera
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Pipe Jetting
$100 OFF
Pipe Jetting
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Spot Repair
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Trenchless Pipe Replacement
$250 OFF
Trenchless Pipe Replacement
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Darren & Maria's Story

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Performed Furnace Inspection, but did much more than minimum. We also have two furnaces in our Greeenhouse that they checked for problems and checked on several other areas of concern and provided solutions that will prevent future problems. I really appreciated their desire to ensure that we will have a trouble free year ahead.
— Scott Christiansen
Posted October 18th 2021
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Our technician was Seth. He doesn't give up. When there's a job to do, he will do it no matter the obstacles. We had a leak in our tub fittings and we have very hard water. I tried to change the cartridge but all I succeeded in doing is stripping the head out of the screw. So we called Any Hour Services and they sent Seth. He had so much trouble with the fittings. The hard water had cemented the cartridge in place. Seth pulled and pulled, but it was too badly cemented in the pipe. He pulled so hard the old cartridge broke in half. He then set to replacing the whole fixture and the pipes too. It took him three visits, but he did it. And after all this, he charged us the price he originally quoted.
— Harold Pont
Posted November 15th 2023
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Victor was awesome and took care of problem efficiently and professionally. Muchbappreciated!
— Jeffrey Johnson
Posted November 15th 2023
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Quick appointment, great servic, great price! I will definitely use Any Hour for my plumbing needs.
— Kris Done
Posted November 15th 2023
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Technician was very helpful. Explained exactly what he was going to do.
— marlin allington
Posted November 15th 2023
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Becki did an excellent job. I was impressed.
— Benjamin Barrett
Posted November 15th 2023
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Becki did great work with cleaning our tub drain. She was efficient, knowledgeable, and friendly.
— Jen B
Posted November 15th 2023
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Scott repaired our disposal, quickly and easily!
— Consultores 2025
Posted November 15th 2023
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Thank you so much! The service was excellent, efficient and quality. Thanks again Scott.
— marcela diaz
Posted November 14th 2023
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Scott has done some work in our house and always pleased with his service!
— Marianne Cook
Posted November 14th 2023
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Scott does great work. Very helpful.
— Mike Cook
Posted November 14th 2023
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Skyler and Josh were great!! They did a thorough job checking my furnace. Very knowledgeable.
— Kayla Bakos
Posted November 14th 2023
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She was very polite and honest with what repairs were needed. Our house is 80 yrs old and never judged.
— Mary Blair
Posted November 14th 2023
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Becki was so kind and thorough! I would highly recommend Any Hour to my friends and family.
— Abby Blair
Posted November 14th 2023
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Update: Thank you Chris for taking care of a problem that arose following the installation of the HVAC. Granted, the issue with the evaporation line for the AC should not have been a problem, but, we appreciate your eye for detail and correcting /fixing the problem. Original post: With one call we were able to take care of the older leaking HVAC units without inconveniencing the renters to much. It took a full day to install the units but the quality of work was well worth it. Their warranty is very generous and we believe that given the timely service when there was a problem, counts a lot going forward. Thank you!
— tea2baileys
Posted September 5th 2023
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He was great! Took the time to explain everything and finished quickly.
— June Lund
Posted November 14th 2023
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During a remodel, we had to have some pipes moved. Scott did a great job! He was knowledgeable about the different plumbing products and solutions needed. We also had a minor kitchen faucet leak. He was able to detect where the leak was originating from and get it cleaned up and fixed.
— Karen Anglesey
Posted November 14th 2023
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We moved into a real fixer upper and knew immediately we were going to need good electrician / HVAC specialists. We couldn’t be happier with any hour! In total we’ve had maybe 6-7 visits with technicians now. Each time they’re always timely, profesional and so quick! Today we had Tristan F and Gavin come by to install a sub panel for our garage. When we had them do the main panel, the garage was left out of the equation. It was easily over looked by everyone but to our surprise they didn’t charge any extra to come back and set it up again! It was quick job and now we have power everywhere in the house all up to code and cleanest job I could have asked for 10/10 highly recommend any hour!
— Saul De Avila
Posted November 14th 2023
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Curtis was great.
— Perry Renner
Posted November 14th 2023
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Did an amazing job. He was very professional and very fast
— Michael cherrington
Posted November 14th 2023
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