FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addressed.

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If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

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There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Try pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

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Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

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Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send water an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

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or see above for questions others have already asked.
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Drain Clear<br>(Single Drain)
$29
Drain Clear
(Single Drain)
Expires: Feb 21st, 2025
Sewer Main Line Camera
50% OFF
Sewer Main Line Camera
Expires: Feb 21st, 2025
Pipe Jetting
$100 OFF
Pipe Jetting
Expires: Feb 21st, 2025
Spot Repair
$150 OFF
Spot Repair
Expires: Feb 21st, 2025
Full Excavation
$200 OFF
Full Excavation
Expires: Feb 21st, 2025
Trenchless Pipe Replacement
$250 OFF
Trenchless Pipe Replacement
Expires: Feb 21st, 2025

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Roger & Allene's Story

"This is an older home, and things wear out. We're a senior couple, on a limited income, so we have to work that into a budget. Now that we know the quality of the work that we get from Any Hour, they will be our company for plumbing or anything else we need."

"...they will be our company for plumbing or anything else we need."

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Parker Dean was honest and straightforward about what needed to be done. I will highly recommend him to my friends when they need help.
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Posted January 5th 2025
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(Translated by Google) Excellent service and responsibility. (Original) Excelente servicio y responsabilidad.
— Blanca Milan
Posted January 5th 2025
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Excellent service and a very informed technician. Our water pressure is much better now along with our new water heater. He went through what we needed and offered upgrade information which we did without pressure. From the day before when Dan was working next door to the next day installation for us was so smooth. We were kept in the loop of all delivery notices as well as phone calls. Very professionally, well run company.Thank you,
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Posted January 5th 2025
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Great work and very friendly
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Posted January 2nd 2025
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Becki was thorough and quick. Happy with the results
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Posted January 4th 2025
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Parker’s service was amazing! Very knowledgeable and friendly! 10/10 would recommend!
— CJ Wiggins
Posted January 4th 2025
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I’ve been very pleased with the service I received. He was on time, explain things well and did the work in a timely way. He would be welcome in my home again for any plumbing services. I might need a five star person.
— Karol Palmer
Posted September 7th 2023
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Harley was very helpful and thorough. Found 3 signifant gas leaks that Whipple had created by previous work.
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Posted January 4th 2025
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Great service, quick and efficient. Would recommend to everyone
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On time, effective. Pleasant serviceman.
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Posted October 30th 2024
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Great service!
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Recently Tyson M. from Any Hour did some furnace work for us. He was very pleasant, friendly, respectful and professional. I am very satisfied with the job he did. We have had Any Hour do work for us several times: Electrical, plumbing, furnace. They have almost always been exceptional in how they work with us. I appreciate how they keep us informed as to when they will be arriving.
— Elizabeth Larson
Posted January 4th 2025
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Harley N was great to work with. He came for a furnace tune up and he explained things well, was thorough, and took time to answer additional questions I had!
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Posted January 3rd 2025
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Harley N was great! Honest and gave us a bunch of good suggestions.
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Posted January 3rd 2025
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Smooth appointment!
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Posted January 3rd 2025
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Landon was Awesome! Great, impeccable service. Explained everything. Was neat and tidy in the house, which I loved. We set up another appointment for our air conditioning system and requested him back. He’s excellent. A real keeper.
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Posted January 3rd 2025
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Harley went above and beyond with our annual furnace maintenance by identifying additional issues and potential solutions. He also vacuumed and cleaned our intakes. Great service!
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Posted January 3rd 2025
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Our Technician Mike Powers provided excellent and professional service, definitely a 5 star experience.
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Posted February 27th 2020
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Steve T did such a great job! It was a tricky issue and he found a great solution.
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Posted January 3rd 2025
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Great job in finding the work needed to be done and getting us straightened out with lots of transparency
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Posted January 3rd 2025
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