FAQs

FAQs

FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addresses.

Want help with this?

If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

Want help with this?

There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Thru pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

Want help with this?

Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

Want help with this?

Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send wait an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

Want help with this?

Got a question?


or see above for questions others have already asked.
Drain Clear / Rooter Service
$43
Drain Clear / Rooter Service
Expires: Mar 23rd, 2019
Sewer Main Line Camera
$49
Sewer Main Line Camera
Expires: Mar 23rd, 2019
Pipe Jetting
$100 OFF
Pipe Jetting
Expires: Mar 23rd, 2019
Spot Repair
$150 OFF
Spot Repair
Expires: Mar 23rd, 2019
Full Excavation
$200 OFF
Full Excavation
Expires: Mar 23rd, 2019
Trenchless Pipe Replacement
$250 OFF
Trenchless Pipe Replacement
Expires: Mar 23rd, 2019

Sign up for early access to monthly promotions!

Dennis and Gail's Story

"The things that liked about working with Any Hour is that I had all the professionals in one place. I was not having to call three different locations for an electrician, a plumber or whatever... it was under one name. They are a one stop shop. It's been a great experience for us. I highly recommend Any Hour do your job. If you want it done right, you have them do it."

"...If you want it done right, you have Any Hour do it."

More Testimonials

Andrew G was our technician. He was VERY courteous, careful and respectful of our home. He explained everything he was doing first, then part way through his work he came and updated me on his findings. He finished and Carefully told me in a language I could understand what was going on. He was not pushy at all. He explained we could pay the 29.95 and that was it! We did have him do one tune up that we needed. Andrew G was so friendly and fun to talk to. Clean cut, VERY honest and thorough. He was knowledgeable and answered all our questions. This was our first time calling ANY HOUR SERVICE and we were very impressed by Andrew G and his work. We will definitely call in the future if need help with anything else! Thank you Andrew G.
— Michael Hogan
Posted February 13th 2019
Google Local
I can't say I've ever had a service performed so thorough and attentive as Lyle's. He went above and beyond what was expected. (even clearing a rodent nest in my air return which I had no knowledge of being there! YUCK!). And to top it off, after he used our bathroom; he made a small adjustment to the bathroom faucet and gave tips to my son to fix another. I'm a single mom and Lyle C even took the time to explain to my 14 year old the mechanics of a furnace, which will be helpful in the future. If I ever need any HVAC service again; please, please send Lyle C. He was so pleasant and very professional. I'd give him more than 5 stars if I could. Any Hour is fortunate to have him as one of your star employees.
— Amy Jolley
Posted February 13th 2019
Google Local
Adam and McKay were polite and professional. They told me clearly what they were doing which matched what I wad told during my consultation. They were clean and finished within a reasonable amount of time. Thanks gentlemen!
— Jaret Greenwood
Posted February 12th 2019
Google Local
I had a Zinsco panel and wanted to upgrade to a safer panel. Chris and Austin did an amazing job. They were great at explaining what was going on and were very friendly throughout the entire experience. Chris did a great job at explaining my different options and helped me choose one that suited my needs. The installation was fast, they cleaned up after themselves and even labeled all my breakers. The service was amazing overall and I would definitely recommend Any Hour!
— Omar Munoz
Posted February 12th 2019
Google Local
Jimmy was very personable. He was able to locate the problem quickly and offer me some repair options. Thank you again. Always awesome!
— Heath Baird
Posted February 12th 2019
Google Local
Any Hour was great to work with. They had a technician dispatched the very next morning and were great about communicating with me so I knew what to expect.Franco was very polite and professional, even putting covers on his shoes when he entered the house. He quickly found the problem and fixed it. He also made notes of other things that could be improved and gave me tips on how to better care for the furnace. Will definitely be calling them next time!
— Qhirrhy A
Posted February 12th 2019
Google Local
I just wanted to say that working with David and Michael was a joy, yes I said joy. They were professional and explained everything they were doing before they did it.. I recommend Any Hour if you have any problems, with David and Michael working for this company you can't go wrong . Thank you so much.
— toni Gomez
Posted February 12th 2019
Google Local
Our Any Hour experience was terrific. They communicated with us all the way and showed up on time. They helped us understand all the options and bent over backwards to provide great service!
— Eric Leach
Posted February 12th 2019
Google Local
Dean B. did an excellent job with our electrical inspection today! He was very thorough and explained everything to me. He was very professional and personable! Thank you so much!
— Benita Harline
Posted February 12th 2019
Google Local
Seth was very knowledgeable and kept us informed during the entire process. The work was completed and we can use our sink and tub again. We now have a permanent fix, Not the bandaid others have ✅
— Diann Terrill
Posted February 12th 2019
Google Local
Taylor did an awesome job installing our new furnace. He was very friendly and made sure we felt comfortable and confident with our new system.
— Jami Cooper
Posted February 12th 2019
Google Local
Ken H. was awesome! No beating around the bush. He came in, told us right away what was going on, took time to show us what was going on with our heater. Very kind!! Gave us plenty of routes we could take to get our problem fixed. We will definitely be using Any Hour Services again! Thanks Ken!
— William Chavez
Posted February 12th 2019
Google Local
Edit to previous review - we had another small issue with a drain and Valen was able to go above and beyond to not only fix it, but try to make sure it wouldn't happen again. Thanks again!Zach R. was able to come earlier than scheduled (which I had requested), finished the work quickly, and made a bad situation better. Not only that, he was able to route the new drain line in a much better way than it had been previously placed. I'm a fan, and will be a repeat customer.
— Alexander Hanson
Posted February 12th 2019
Google Local
Brady was pleasant, knowledgeable, efficient and thorough in diagnostic and repairing my furnace. I'm very content with the service.
— Ryan Clawson
Posted February 12th 2019
Google Local
Knowledgeable, friendly, courteous of my house.
— Ephraim Bigham
Posted February 12th 2019
Google Local
Russell was awesome. He was very knowledgeable and informative about what was going on with my hot water heater. He was personable and very nice. I felt comfortable and happy with his services.
— Vicki Cardwell
Posted February 10th 2019
Google Local
Mark was awesome! We recently had renovations done and some how, some styrofoam packaging material got sucked up into the blower, and melted into the heat exchangers, spreading an awful smell all through the house. Mark took everything apart, grinded the melted and hardened plastic off the heat exchangers, and made everything sparkle. It's like we got a brand new furnace!Beyond that, Mark was inviting, personable, and ultimately the time was worth every bit of the cost. I joked that I wouldn't mind the furnace being broken again because it was such a great experience. Oh, and he got here around 6:30 and worked all the way to 10:30! That's dedication. Other places we had looked at didn't have availability until next week, but Any Hour was available today, the same day I called - a Friday night, even! Now our furnace is working like new again, and we are sleeping warm tonight! Thanks, Mark!
— Ethan Greene
Posted February 10th 2019
Google Local
They Were so good to explain everything they got it done quickly. We were out of a furnace for the night they gave us space heaters to keep our children warm. They were amazing I couldn’t ask for better!!! Thank you Braiden H, Adam F thank you!!!
— Ally Stapley
Posted February 10th 2019
Google Local