FAQs

FAQs

FAQs

Most commonly asked questions about our services

Frequently Asked Sewer & Drain Questions

We asked our drain technicians for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

Your plumbing system is designed to work without issue. You should not have to clear your drains unless it is backing up. If you are having to clear your drains often, and you are not sending a foreign object down the line, you probably have a bigger issue that needs to be addresses.

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If your floor drain in the basement is backing up whenever you use any of the other drains in the house, you most likely have a blockage in your sewer main line. All of the drains in your home are gravity fed and all lead to one main line that connects to the City. This could explain why the back up occurs, regardless of which drain you send water down.

First step would be to rooter your mainline and get the water flowing again. If needed, after the water is flowing, you can send a camera down the sewer main line and see what is causing the blockage.

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There are a few places the smell may be coming from. If you have a drain that isn't used very often, the trap under the sink may gone dry, allowing odors to come up the drain. Thru pouring water down the drain and see if it helps with the smell.

If you have sewer smells in a bathroom it's possible the wax seal under your toilet had broken and sewer gases are leaking into the room. You can pull the toilet, replace the wax ring and rest the toilet.

If the smell comes and goes, may have some kind of venting issue. If you try to have a drain tech diagnose the smell, try to get them there when the smell is occurring. Otherwise is it pretty difficult to diagnose.

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Before you spend the money to have your drains cleaned, you can try drain treatment product, like BioClean. These products have natural enzymes that feed on the organic materials that are clogging your drains. We recommend you do not use a bottle of chemicals to get the drains flowing again, especially on a regular basis.

If you constantly have issues with slow running drains, you may want to have them professionally cleaned, jetting is a great option. Once you have your drains cleaned, it is best to make sure and treat them with a natural enzymes that will keep your drains open and running smooth.

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Kitchen drains --

Avoid putting greasy, oily things down the drain. These can collect on the walls of your drains over time and cause a blockage.

Bathtubs --

A tub strainer is a great way to keep hair and other objects from going down the drain and causing a clog.

Toilets --

Only send wait an toilet paper down the toilet. Don't flush wipes, hair, floss, paper towels, or feminine products down the drain.

NOTE: Many clogs can be fixed with just a plunger. So be sure to have a couple around the house so you can try fixing it yourself. Just might save you a visit from a plumber or drain technician.

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Got a question?


or see above for questions others have already asked.
Drain Clear / Rooter Service
$43
Drain Clear / Rooter Service
Expires: Sep 20th, 2019
Sewer Main Line Camera
$49
Sewer Main Line Camera
Expires: Sep 20th, 2019
Pipe Jetting
$100 OFF
Pipe Jetting
Expires: Sep 20th, 2019
Spot Repair
$150 OFF
Spot Repair
Expires: Sep 20th, 2019
Full Excavation
$200 OFF
Full Excavation
Expires: Sep 20th, 2019
Trenchless Pipe Replacement
$250 OFF
Trenchless Pipe Replacement
Expires: Sep 20th, 2019

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Dennis and Gail's Story

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Very professional and personable.
— Linda Sanders
Posted August 14th 2019
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5 stars for Gary labaron as well . i have never been disappointed with any professional from this company.
— Vickie Kay
Posted August 14th 2019
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Any Hour Services has been great to work with. When my air conditioning was found to be faulty by a different company I decided to get a second opinion. Any Hour Service came. They explained everything to me clearly and gave me a better bed than the first company. Today they came back to do a post install efficiency check. I was impressed with Scott Jorgensen who went over everything with me again. I even asked several questions about their other services and he was kind enough to explain all that they do for me. One thing that really sold me on Any Hour Services was their financing. I hate to pay interest so their financing was wonderful for me! I highly recommend them as I have been very pleased with each person I have dealt with, their financing, and just all that they can offer you. It is a one stop shop!
— Margo Wilson
Posted August 13th 2019
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Derrick is the bomb! He fixed my sink so fast and so efficiently I will definitely be having him come back and do more. Any hour has great prices and great employees!
— Tyson Bishop
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Wonderful service. Michael Midgley, Kyle and Matt all did a tremendous job. I would recommend them to anyone
— Melonie Sellers
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Mike came over and inspected our AC unit and furnace. He quickly determined that there was nothing wrong and only charged us the service fee. Mike didn't try to sell us anything we didn't need. It's good to know there are still honest companies out there.
— Tyler Gressmen
Posted August 13th 2019
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Chris came out today and he was wonderful. Gave us so much information and found violations with our electrical panel! Small items that were out of code from the previous owner. I loved that he took the time to tell us what needed to be done although we only had him out to move a fan. He gave us a great recommendation for a contractor to repair the hole in our ceiling from moving the fan. He really loves working for his company and talked about how much he enjoys that they hire the best and want them to be honest and take care of their customers. He really had the mentality of honesty and integrity within his company. He even gave us recommendations of who to ask for within the company for a plumber, and HVAC services. He has clearly built relationships of trust amongst his coworkers which speaks volumes.
— Amanda McKnight
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They did a great job. The technicians were friendly, efficient, and were great about explaining the process to me. I would definitely recommend this company for your plumbing services.
— Nicole Bergeron
Posted August 13th 2019
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I love any hour they are honest , quick, and very friendly easy to talk to like I have know the technician for ever
— Sheri Bishop
Posted August 13th 2019
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Murray was terrific. Very professional, competent and knowledgeable.
— Ron Beach
Posted August 13th 2019
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The quality of technicians that Any Hour Services has is so far beyond any other company. I trust them in my home and know their work is honest. Every one I have encountered is impressive. I highly recommend Any Hour Services to anyone in need of repair.
— andrew alvarado
Posted August 13th 2019
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They were very professional and answered all my questions...they did a great rob and left everything clean like they were never here. I will recommend your service to all my friends and family....thanks again for your service, it's nice to know there are people that take pride in their work.
— Fred Herrera
Posted August 13th 2019
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Best customer service ever!! I’ve used these guys a couple of times and will call them every time. They are hands down the best technicians I have ever used. Experts in their fields (major plumbing repair and also small central air issue) and their customer service is absolutely incredible.
— Jennifer Craig
Posted August 13th 2019
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Stephen and Branden did an excellent job installing our new heater and setting us up with AC. Both Stephen and Branden were polite and professional. I would definitely recommend them and their company.
— Jessica Cowley
Posted August 13th 2019
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Effective, efficient, friendly! I highly recommend Any Hour Plumbing!
— Jane Arhart
Posted August 13th 2019
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Mt technician was knowledgeable and efficient with good discussion about options. I especially appreciated the extra effort to set up a screen to keep the A/C unit cool. Thank you!
— Lisa Anderson
Posted August 12th 2019
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