FAQs

Most commonly asked questions about our services

Frequently Asked Plumbing Questions

We asked our plumbers for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

It only cost $38 to get a plumber to your home. They will arrive in a truck stocked with thousands of parts. They'll have everything they need to start your plumbing project while they're at your home, unless the situation is unusual. Most of the time your plumbing project is finished the same day we arrive. Our plumber will perform a thorough evaluation of your plumbing system and explain what they'll need to do to complete the work you called for. They're not going to charge you by the hour, they will give you a total price, with options, before any of the work begins.

Once you approve the project and price, our plumber will begin. If you don't want to proceed with the work while we are there, all you pay is the $38. If you call us back to complete the work you do not pay another $38. Contact us if you'd like to schedule an appointment for a plumber to come to your home.

Click here for more pricing questions

Schedule Appointment

In order to supply the homes in a neighborhood with sufficient water pressure, the municipality must supply water at a high pressure. This allows for the last home being supplied has enough pressure. If you are in a new neighborhood and the other homes, to take some of the pressure out of the line, have not been built yet could cause high pressure. If your house is at the beginning of a supply line, you may have higher water pressure.

When a home is built, a pressure regulator (PRV) should be installed on the water line where it enters the home, before it supplies any fixtures, including the water heater. The PRV is adjustable, you can change the pressure up or down. If you do not have a PRV installed, installing one would solve your high water pressure. If you have a PRV installed, you can try adjusting it to reduce the pressure. If adjusting it does not help, your PRV may need to be replaced.

Want help with this?

There are several things that can cause low water pressure. Here are some of the most common.

If you live at a higher elevation, water can have a harder time reaching your home because it is fighting gravity. If you have neighbors and they don't seem to be affected, this may not be the case but if everyone suffers from low pressure, this could be the cause.

Your PRV (Pressure Reducing Valve) could be old and no longer working.

If you are in an older home and you have galvanized pipes, it is common for there to be "build up" in the pipes that restrict the flow of water. A re-pipe is often the most cost-effective solution and it is not as invasive as you might think.

If the main water line feeding your home has a leak, between the city's water meter and your home, you may not even know about it. This can be checked very easily by one of our plumbers. With today's technology, it's less invasive than years past.

If the city has an underground waterworks project going on close by, this can cause a temporary drop in pressure. In most cases the City tries to notify residents in the area they may be affected.

Want help with this?

A common cause of leaks is high water pressure. Your plumbing fixtures and fittings are rated to operate at a certain water pressure. Anything higher than that poses the risk of a fixture failing prematurely. Most homes are built with a Pressure Regulator Valve (PRV) where the water main enters the home. If the PRV has failed, it's recommended to replace it as soon as you possible.

When your toilet thinks the tank is low on water it will turn the water on and fill it, like after you flush. If your toilet constantly runs you probably have water seeping out of the tank into the bowl from somewhere.

One possible leak point is the toilet flapper. If you have to jiggle the handle, you may have a flapper that does no "set" properly. Your flapper may have worn unevenly and no longer creates a tight seal around the flush valve. Replacing the flapper is a simple project you can do yourself. Here's a video we made showing you How to Replace a Toilet Flapper.

Another possible leak point is the fill valve. This is the part that turns the water on and off to fill the tank. A fill valve can go bad. High water pressure, age, or water quality can affect a fill valve's lifespan. If you consider yourself handy, replacing a fill valve may be something you can do yourself. Here's a video showing you How to Replace a Fill Valve.

If you attempt either of these projects and you need help or you'd rather have a plumber make the repairs for you, please let us know.

Want help with this?


Most of the time hot water issues in the house can be traced back to the water heater. But before we just jump to that conclusion, we need to figure out if you are only running out of hot water at that location or if it is throughout the house.

If you run out quickly throughout the whole house, and it is happening faster than you remember, it is possible you have an issue with your water heater. That doesn't mean you need to replace it, but it might. You may need to flush your water heater, or you may have a cold water dip tube that has broken off. A plumber should be able to inspect the water heater and make recommendations of what your options are.

If you are running out of hot water at a shower or tub and you're not experiencing that in other areas of the home it is possible you have a mixing valve that has gone bad. The cold water side of the valve may not be closing all the way and diluting the hot water making it tepid.

Want help with this?

Over time soap scum, hair, toothpaste, and gunk build up on the walls of the drain pipes restricting how much water can drain. You have a couple of options to try and fix this, most of which you can try without calling a plumber.

We don't recommend reaching for a bottle of chemical drain cleaners. A safer chemical reaction to try is baking soda and vinegar. You can put a cup of baking soda down the drain followed by a cup of vinegar. Let that sit for 15 minutes and then rinse it down the drain with some hot water. You may need to repeat this a couple of times.

You can try treating your drains. Safe products with enzymes are available and very effective. The enzymes eat the organic waste that could be clogging your pipes. These treatments could help open your drains and help them flow better.

You can take the drain pipes apart, under the sink and clean them. Just make sure you pay attention to how they go back together and check for leaks when you're done.

If you try any of these and feel you've gotten in over your head, or you'd rather have a plumber handle it, give us a call and let us know how we can help.

Want help with this?

If you notice that your water pressure is lower than normal, first make sure that it is not a neighborhood-wide issue. If it is, try installing a water pressure booster. If the problem is solely in your home, determine if the pressure is low throughout the house or only with one fixture. If it is throughout the house, check that your water pressure reducing valve (if your home has one) is set at a high flow rate. If this does not work or you do not have one, check your water meter to make sure the valves are all the way open. If you find the issue is focused to a single fixture, check for a clogged aerator, flow blockage, or a problem with the stop valve.

If you are still experiencing water pressure problems, contact a professional plumber such as Any Hour Services.

Want help with this?

When this happens, it usually means that the rubber washer on your shower valve stem has been worn down and needs to be replaced. You can do this yourself or you can call one of our plumbing specialists.

Want help with this?

It certainly is. Our plumbers are more than happy to help look at your plumbing system and alert you to any potential problems.

Want help with this?

Most cities/municipalities provide residential areas with a minimum of 40 psi. Average is about 60 psi to 70 psi. If you are somewhere in that range you should be ok.

If you are higher than 75 psi, you should have your PRV (pressure reducing valve) inspected. A plumber can let you know if it needs to be adjusted or replaced.

Higher water pressures can lead to many issues throughout your home, some serious and some not so serious. Inspecting your PRV should be part of an annual plumbing inspection.

Want help with this?

Got a question?


or see above for questions others have already asked.

Helping You Help Yourself

No one helps more homeowners than Any Hour Services

Hours & Locations

View hours of operation and areas that we service

Plumbing Repair
$35 OFF
Plumbing Repair
Expires: Oct 10th, 2024
Water Heater Tune-Up
$49
Water Heater Tune-Up
Expires: Oct 10th, 2024
Water Heater Replace/Install
$100 OFF
Water Heater Replace/Install
Expires: Oct 10th, 2024
Water Softener Replace/Install
$100 OFF
Water Softener Replace/Install
Expires: Oct 10th, 2024
Tankless Water Heater
$250 Off
Tankless Water Heater
Expires: Oct 10th, 2024

Sign up for early access to monthly promotions!

Doug's Story

"I'm retired Army. The house was built in 1950 and a lot of improvements have needed to be done. I have never met a group of finer young people that were super qualified in every area -- whether it was heating, plumbing, electrical or whatever -- they would be the type of team that I would want to put together myself if I were running a company, and I have nothing but praise. I know I can trust their work."

"...I have nothing but praise. I know I can trust their work."

More Testimonials

Jaden R was just the best ❤️
— Garrett Crowley
Posted September 1st 2024
google
Matt came to snake our washer. He could have easily just snaked it and been on his way but he actually asked questions and looked i to the issue. Turns out he had a similar situation recently and told us it probably didn’t need to be snaked and can be fixed by a simple cup of water each time we used the washer. He was very insightful and polite. Thank you for taking time to look into the issue and not just take our money because that’s what the job stated. Thank you for being there for the customer. We had another company come out before and it was a little different situation so we appreciate Matt and your company. Thank you!
— Brittany Parker
Posted September 1st 2024
google
Nic was super friendly and gave me suggestions on how to care for the heater/ac unit
— Matthew Soelberg
Posted October 24th 2019
google
Steve, Tavio, and Jose were awesome to work with. They are very knowledgeable, hard working, and very friendly. We would recommend them and the company highly to others as well.
— E Jolene Lund
Posted September 1st 2024
google
Just awesome and helpful, no pressure from the awesome employees
— Robert Sorensen
Posted September 1st 2024
google
Scott and Jesse were awesome to work with! Jesse walked me through the entire repair process and thoroughly described the what and the why behind how things worked and what to expect moving forward.
— Barry Utley
Posted September 1st 2024
google
If I could give 10 stars I would. William and Tariq were courteous, professional, and knowledgeable of building codes. They did a wonderful detailed job. Very pleasant. I would recommend to all.
— Ken Pitts
Posted June 1st 2019
google
Parker was fantastic. He explained all Parts of the HVAC assessment and made sure I could make an educated decision on parts and services needed for our AC unit. I would recommend servicing your AC with Any Hours to avoid part failures down the road.
— Patrick Ryan
Posted August 31st 2024
google
Jayden kirk has made us a believer in switching from our current hvac technician to Any Hour. We are glad we did. Any Hour is all we need.
— NORRIS D
Posted August 31st 2024
google
Great display of expertise and very thorough!
— Schyler Namanny
Posted August 31st 2024
google
Great people who are knowledgable, professional, and courteous! Most of all they guarantee their work!
— Chris Greaves
Posted August 31st 2024
google
Carlos and Taylor were Very professional service technicians. Treated my house with respect. Did an outstanding job. Left things cleaner than they found it. Really fixed up my A/C pad area as well.
— Mark Strawn
Posted August 30th 2024
google
Yesterday Tavio, Jose and Steve came to repair the main water line to my home. They needed to replace and relocate the stop and waste valve. The main sprinkler line was inbreed in the tree roots so the sprinkler line that had to rerouted. They did an excellent job, no complaints, just worked to solve the problem and completed the job. I was impressed with the job they did and their work ethic. When they finished they cleaned up the site with the same professional attitude that they did when completing the repair. I would highly recommend this crew for any future repair projects.
— Michael Sorich
Posted August 30th 2024
google
Thanks to the great people here at Any Hour Services I was able to find out things that needed to be replaced. The plumber Justin was so knowledgeable about everything that it made my experience very well. The air conditioning team that came to my house was wonderful. Thank you guys for helping me with my situation. Being an Army vet, I appreciate all this company does and how their staff is very knowledgeable.
— Striker Smallski
Posted August 30th 2024
google
Any Hour was not kidding. They mean any hour!!! It was roughly 3:45 on a Friday afternoon before a 3 day weekend. I was without a functioning bathroom and in dire straights. I called Any Hour and they scheduled me within a few hours, when they said they would, and for their advertised introductory price. Lloyd my technician was knowledgeable, friendly, reviewed my options without scare tactics or manipulation. By the time they left a few hours later I had a permanent solution and not a bill the size of a small county’s budget. Truly worth the call if you need plumbing help.
— Stephanie Ruano
Posted August 30th 2024
google
The plumber was cordial and experienced. He explained recommendations and options so we could make a good decision. All work was done quickly and thoroughly and reviewed with us. Highly recommended!
— Robert Nesbitt
Posted August 30th 2024
google
If Bryan Buckley works here then this place has to be awesome. Cheers from STL
— Brett J
Posted August 30th 2024
google
Technician was very knowledgeable and friendly. He took his time explaining the maintenance options and there was zero pressure. I'll do business with them again.
— Billy Meaders
Posted August 30th 2024
google
Parker was awesome today and gave us tons of valuable and clear info! Definitely will be using them again!
— Taylor Nickels
Posted August 30th 2024
google
Dyson did awesome
— Julia Reynolds
Posted August 30th 2024
google