FAQs

Most commonly asked questions about our services

Frequently Asked Plumbing Questions

We asked our plumbers for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

It only cost $38 to get a plumber to your home. They will arrive in a truck stocked with thousands of parts. They'll have everything they need to start your plumbing project while they're at your home, unless the situation is unusual. Most of the time your plumbing project is finished the same day we arrive. Our plumber will perform a thorough evaluation of your plumbing system and explain what they'll need to do to complete the work you called for. They're not going to charge you by the hour, they will give you a total price, with options, before any of the work begins.

Once you approve the project and price, our plumber will begin. If you don't want to proceed with the work while we are there, all you pay is the $38. If you call us back to complete the work you do not pay another $38. Contact us if you'd like to schedule an appointment for a plumber to come to your home.

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In order to supply the homes in a neighborhood with sufficient water pressure, the municipality must supply water at a high pressure. This allows for the last home being supplied has enough pressure. If you are in a new neighborhood and the other homes, to take some of the pressure out of the line, have not been built yet could cause high pressure. If your house is at the beginning of a supply line, you may have higher water pressure.

When a home is built, a pressure regulator (PRV) should be installed on the water line where it enters the home, before it supplies any fixtures, including the water heater. The PRV is adjustable, you can change the pressure up or down. If you do not have a PRV installed, installing one would solve your high water pressure. If you have a PRV installed, you can try adjusting it to reduce the pressure. If adjusting it does not help, your PRV may need to be replaced.

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There are several things that can cause low water pressure. Here are some of the most common.

If you live at a higher elevation, water can have a harder time reaching your home because it is fighting gravity. If you have neighbors and they don't seem to be affected, this may not be the case but if everyone suffers from low pressure, this could be the cause.

Your PRV (Pressure Reducing Valve) could be old and no longer working.

If you are in an older home and you have galvanized pipes, it is common for there to be "build up" in the pipes that restrict the flow of water. A re-pipe is often the most cost-effective solution and it is not as invasive as you might think.

If the main water line feeding your home has a leak, between the city's water meter and your home, you may not even know about it. This can be checked very easily by one of our plumbers. With today's technology, it's less invasive than years past.

If the city has an underground waterworks project going on close by, this can cause a temporary drop in pressure. In most cases the City tries to notify residents in the area they may be affected.

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A common cause of leaks is high water pressure. Your plumbing fixtures and fittings are rated to operate at a certain water pressure. Anything higher than that poses the risk of a fixture failing prematurely. Most homes are built with a Pressure Regulator Valve (PRV) where the water main enters the home. If the PRV has failed, it's recommended to replace it as soon as you possible.

When your toilet thinks the tank is low on water it will turn the water on and fill it, like after you flush. If your toilet constantly runs you probably have water seeping out of the tank into the bowl from somewhere.

One possible leak point is the toilet flapper. If you have to jiggle the handle, you may have a flapper that does no "set" properly. Your flapper may have worn unevenly and no longer creates a tight seal around the flush valve. Replacing the flapper is a simple project you can do yourself. Here's a video we made showing you How to Replace a Toilet Flapper.

Another possible leak point is the fill valve. This is the part that turns the water on and off to fill the tank. A fill valve can go bad. High water pressure, age, or water quality can affect a fill valve's lifespan. If you consider yourself handy, replacing a fill valve may be something you can do yourself. Here's a video showing you How to Replace a Fill Valve.

If you attempt either of these projects and you need help or you'd rather have a plumber make the repairs for you, please let us know.

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Most of the time hot water issues in the house can be traced back to the water heater. But before we just jump to that conclusion, we need to figure out if you are only running out of hot water at that location or if it is throughout the house.

If you run out quickly throughout the whole house, and it is happening faster than you remember, it is possible you have an issue with your water heater. That doesn't mean you need to replace it, but it might. You may need to flush your water heater, or you may have a cold water dip tube that has broken off. A plumber should be able to inspect the water heater and make recommendations of what your options are.

If you are running out of hot water at a shower or tub and you're not experiencing that in other areas of the home it is possible you have a mixing valve that has gone bad. The cold water side of the valve may not be closing all the way and diluting the hot water making it tepid.

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Over time soap scum, hair, toothpaste, and gunk build up on the walls of the drain pipes restricting how much water can drain. You have a couple of options to try and fix this, most of which you can try without calling a plumber.

We don't recommend reaching for a bottle of chemical drain cleaners. A safer chemical reaction to try is baking soda and vinegar. You can put a cup of baking soda down the drain followed by a cup of vinegar. Let that sit for 15 minutes and then rinse it down the drain with some hot water. You may need to repeat this a couple of times.

You can try treating your drains. Safe products with enzymes are available and very effective. The enzymes eat the organic waste that could be clogging your pipes. These treatments could help open your drains and help them flow better.

You can take the drain pipes apart, under the sink and clean them. Just make sure you pay attention to how they go back together and check for leaks when you're done.

If you try any of these and feel you've gotten in over your head, or you'd rather have a plumber handle it, give us a call and let us know how we can help.

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If you notice that your water pressure is lower than normal, first make sure that it is not a neighborhood-wide issue. If it is, try installing a water pressure booster. If the problem is solely in your home, determine if the pressure is low throughout the house or only with one fixture. If it is throughout the house, check that your water pressure reducing valve (if your home has one) is set at a high flow rate. If this does not work or you do not have one, check your water meter to make sure the valves are all the way open. If you find the issue is focused to a single fixture, check for a clogged aerator, flow blockage, or a problem with the stop valve.

If you are still experiencing water pressure problems, contact a professional plumber such as Any Hour Services.

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When this happens, it usually means that the rubber washer on your shower valve stem has been worn down and needs to be replaced. You can do this yourself or you can call one of our plumbing specialists.

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It certainly is. Our plumbers are more than happy to help look at your plumbing system and alert you to any potential problems.

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Most cities/municipalities provide residential areas with a minimum of 40 psi. Average is about 60 psi to 70 psi. If you are somewhere in that range you should be ok.

If you are higher than 75 psi, you should have your PRV (pressure reducing valve) inspected. A plumber can let you know if it needs to be adjusted or replaced.

Higher water pressures can lead to many issues throughout your home, some serious and some not so serious. Inspecting your PRV should be part of an annual plumbing inspection.

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Darren & Maria's Story

"When you have Any Hour come to your house-- they are knowledgeable, they know what they are talking about. It's not just their job, they really do care about the people. "

"...It's not just their job, they really do care about the people. "

More Testimonials

Anytime has been a huge lifesaver! We've had a couple plumbing and heating issues in the past month and they've been extremely responsive and helpful. We had an issue that turned out to be foundation related and they helped us find a company that was able to solve the problem. Joseph helped us today with cleaning out a pipe. He was super friendly and personable! We've dealt with several people over the last month and they've all be great. Highly recommend!
— Sarah Montgomery-McGurl
Posted December 8th 2022
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Very thorough and explained in detail all options.
— Roger Ashton
Posted December 8th 2022
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Awesome job, extremely professional and thorough!! Huge thanks to both Scott and Tali for installation of steam humidifier, UV Led light and electrostatic filter on our heating system.
— Bryan Shupe
Posted December 8th 2022
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They are highly responsive and their services are top nudge. The technician (Mike) that was assigned to work on my clogged kitchen sink was friendly, interactive, skillful, and knowledgeable. He did a neat and tidy job and explained the process the entire time. I will recommend them anytime.
— Tony Abah
Posted December 8th 2022
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Peter Pearson was awesome! On time, efficient and honest!
— Brent Hayes
Posted December 8th 2022
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I called AnyHour after my kitchen sink clogged and nothing seemed to be able to fix it. Their first availability was two days out (a bit longer than I wanted to wait), but I booked anyways. I had Roto-Rooter come out same day (they wouldn't give me any pricing over the phone) and the tech said it'd be $450 to clean the drain. I said thanks, but no thanks and waited till my appt. with AnyHour. They texted me about 30 minutes beforehand that my tech was coming and what time to expect them. Spencer showed up literally right at the time they said. He politely introduced himself and put on shoe covers before coming in (the other company did none of this btw). I showed him the issue and he filled the drain to be sure the problem was where he thought it was and not just assuming he knew. He then brought in his equipment, cleaned everything out, tested it, and cleaned up after himself. He explained everything he found and showed me it was working properly. He even made suggestions on how to keep it clear in the future. He had me sign his tablet a few times, explained the 30-day warranty for the service, took payment (less than $50) and was out the door 30 minutes after he arrived. I will be calling these guys for anything I need fixed next time because they are honest, upfront about everything, and know what they're doing.
— Brandon Peterson
Posted December 8th 2022
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Jared is the man. Great work and didn’t let the kids all over him affect his mood. Quality guy
— Alex Stafford
Posted December 8th 2022
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Jeremiah went above and beyond. Exceptional kindness and conduct.
— Hailey Rogers
Posted December 8th 2022
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Tristan S. was excellent, great customer service. Explained what the plan was once I decided and finished the job in a timley manner. Any hour takes the time to make sure they leave the area cleaner then they found it and the methods they do to keep the areas clean are above and beyond what other companies do. Will use their servises again if any situations arise needing ANY Hour.
— Ivan Shelton
Posted December 8th 2022
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Fantastic customer service - service tech arrived right on time. Was able to explain and fix the problem in short amount of time - even offered discount for services
— Keith Moll
Posted December 8th 2022
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Becky was professional and friendly and explained every step of the process while taking the time to answer all of our questions
— Crescent Auras
Posted December 7th 2022
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Remmington was an excellent technician who arrived on time, was respectful, knowledgeable and handled all my requests. Any Hour isn't the cheapest, but are quick, reliable and professional.
— Shantia Veney
Posted December 7th 2022
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Great crew - Ammon, Explained everything clearly, so I could understand. Antonio, Gavin and Dan were also on the crew. Prompt and professional. I had a broken sewer pipe that involved deep digging. It was completed in a day and they left a clean site. I could hear them talking to each other and they had great communication.
— Kathy Cardon
Posted December 7th 2022
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Robin was great! He’s personal and professional with a lot of knowledge, so he knew what was what, and fixed the problem easy.
— Not-so-confident with electronics Gal
Posted December 7th 2022
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Kodie Ivie- replaced a dryer vent duct in my home. Because of its location and challenges that came with removing the old(unsafe) duct, and installing the new. kodie carefully and professionally took on the task without hesitation. I was very pleased with the quality of his workmanship and his ability to complete it in a timely manner.
— Alan Blackner
Posted December 7th 2022
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Carlos and Blake were great to explain everything and answer any questions. Very professional and organized
— Emilee Moore
Posted December 7th 2022
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They promptly came out, respectful of our home and cleaned up well. We were quoted very high and are looking at other companies. Grateful for the experience
— Dallin Reed
Posted December 7th 2022
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Any Hour was very communicative and advised me every step of the way from appointment reminders to the cost. Russell, the plumber, was very knowledgeable and extremely helpful. I'm a DIY kinda guy at home and Russell sensed that. So he gave me a few pointers on things I can do on my own and repaired the things I couldn't. They also provided a 10% military discount which is phenomenal! The only issue I have, and this is for all plumbing companies, is the cost to repair things is way too high. The plumber wasn't here 45 minutes and I was billed over $350. It's why I like to do things myself when I can.
— Tommy Cunningham
Posted December 7th 2022
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I have used Any Hour Services a few times now and I find their service outstanding. Most recently they removed a drainage stopper assembly that had fallen into the piping system to clear a drain that frequently clogged. They were able to perform the service earlier than scheduled and (due to a special) for a surprisingly low cost. Prior, I called Any Hour Services to repair a leaky toilet. They found that 2 toilets had been improperly installed, which was causing the problem. They fixed both toilets in 1 day for a reasonable price. I will be recommending Any Hour Services to friends and family.
— Anthony Herrera
Posted December 7th 2022
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Carlos, Riley and Alberto from Anyhourservices did a great job with a complete furnace, AC and whole home humidifier install. They were extremely professional, friendly and a pleasure to work with. Install is top notch! I hope their managers see this so they know how pleased this family is! Jordan from the sales team was also great to work with!
— Ryan Williams
Posted December 6th 2022
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