FAQs

Most commonly asked questions about our services

Frequently Asked Plumbing Questions

We asked our plumbers for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

It only cost $38 to get a plumber to your home. They will arrive in a truck stocked with thousands of parts. They'll have everything they need to start your plumbing project while they're at your home, unless the situation is unusual. Most of the time your plumbing project is finished the same day we arrive. Our plumber will perform a thorough evaluation of your plumbing system and explain what they'll need to do to complete the work you called for. They're not going to charge you by the hour, they will give you a total price, with options, before any of the work begins.

Once you approve the project and price, our plumber will begin. If you don't want to proceed with the work while we are there, all you pay is the $38. If you call us back to complete the work you do not pay another $38. Contact us if you'd like to schedule an appointment for a plumber to come to your home.

Click here for more pricing questions

Schedule Appointment

In order to supply the homes in a neighborhood with sufficient water pressure, the municipality must supply water at a high pressure. This allows for the last home being supplied has enough pressure. If you are in a new neighborhood and the other homes, to take some of the pressure out of the line, have not been built yet could cause high pressure. If your house is at the beginning of a supply line, you may have higher water pressure.

When a home is built, a pressure regulator (PRV) should be installed on the water line where it enters the home, before it supplies any fixtures, including the water heater. The PRV is adjustable, you can change the pressure up or down. If you do not have a PRV installed, installing one would solve your high water pressure. If you have a PRV installed, you can try adjusting it to reduce the pressure. If adjusting it does not help, your PRV may need to be replaced.

Want help with this?

There are several things that can cause low water pressure. Here are some of the most common.

If you live at a higher elevation, water can have a harder time reaching your home because it is fighting gravity. If you have neighbors and they don't seem to be affected, this may not be the case but if everyone suffers from low pressure, this could be the cause.

Your PRV (Pressure Reducing Valve) could be old and no longer working.

If you are in an older home and you have galvanized pipes, it is common for there to be "build up" in the pipes that restrict the flow of water. A re-pipe is often the most cost-effective solution and it is not as invasive as you might think.

If the main water line feeding your home has a leak, between the city's water meter and your home, you may not even know about it. This can be checked very easily by one of our plumbers. With today's technology, it's less invasive than years past.

If the city has an underground waterworks project going on close by, this can cause a temporary drop in pressure. In most cases the City tries to notify residents in the area they may be affected.

Want help with this?

A common cause of leaks is high water pressure. Your plumbing fixtures and fittings are rated to operate at a certain water pressure. Anything higher than that poses the risk of a fixture failing prematurely. Most homes are built with a Pressure Regulator Valve (PRV) where the water main enters the home. If the PRV has failed, it's recommended to replace it as soon as you possible.

When your toilet thinks the tank is low on water it will turn the water on and fill it, like after you flush. If your toilet constantly runs you probably have water seeping out of the tank into the bowl from somewhere.

One possible leak point is the toilet flapper. If you have to jiggle the handle, you may have a flapper that does no "set" properly. Your flapper may have worn unevenly and no longer creates a tight seal around the flush valve. Replacing the flapper is a simple project you can do yourself. Here's a video we made showing you How to Replace a Toilet Flapper.

Another possible leak point is the fill valve. This is the part that turns the water on and off to fill the tank. A fill valve can go bad. High water pressure, age, or water quality can affect a fill valve's lifespan. If you consider yourself handy, replacing a fill valve may be something you can do yourself. Here's a video showing you How to Replace a Fill Valve.

If you attempt either of these projects and you need help or you'd rather have a plumber make the repairs for you, please let us know.

Want help with this?


Most of the time hot water issues in the house can be traced back to the water heater. But before we just jump to that conclusion, we need to figure out if you are only running out of hot water at that location or if it is throughout the house.

If you run out quickly throughout the whole house, and it is happening faster than you remember, it is possible you have an issue with your water heater. That doesn't mean you need to replace it, but it might. You may need to flush your water heater, or you may have a cold water dip tube that has broken off. A plumber should be able to inspect the water heater and make recommendations of what your options are.

If you are running out of hot water at a shower or tub and you're not experiencing that in other areas of the home it is possible you have a mixing valve that has gone bad. The cold water side of the valve may not be closing all the way and diluting the hot water making it tepid.

Want help with this?

Over time soap scum, hair, toothpaste, and gunk build up on the walls of the drain pipes restricting how much water can drain. You have a couple of options to try and fix this, most of which you can try without calling a plumber.

We don't recommend reaching for a bottle of chemical drain cleaners. A safer chemical reaction to try is baking soda and vinegar. You can put a cup of baking soda down the drain followed by a cup of vinegar. Let that sit for 15 minutes and then rinse it down the drain with some hot water. You may need to repeat this a couple of times.

You can try treating your drains. Safe products with enzymes are available and very effective. The enzymes eat the organic waste that could be clogging your pipes. These treatments could help open your drains and help them flow better.

You can take the drain pipes apart, under the sink and clean them. Just make sure you pay attention to how they go back together and check for leaks when you're done.

If you try any of these and feel you've gotten in over your head, or you'd rather have a plumber handle it, give us a call and let us know how we can help.

Want help with this?

If you notice that your water pressure is lower than normal, first make sure that it is not a neighborhood-wide issue. If it is, try installing a water pressure booster. If the problem is solely in your home, determine if the pressure is low throughout the house or only with one fixture. If it is throughout the house, check that your water pressure reducing valve (if your home has one) is set at a high flow rate. If this does not work or you do not have one, check your water meter to make sure the valves are all the way open. If you find the issue is focused to a single fixture, check for a clogged aerator, flow blockage, or a problem with the stop valve.

If you are still experiencing water pressure problems, contact a professional plumber such as Any Hour Services.

Want help with this?

When this happens, it usually means that the rubber washer on your shower valve stem has been worn down and needs to be replaced. You can do this yourself or you can call one of our plumbing specialists.

Want help with this?

It certainly is. Our plumbers are more than happy to help look at your plumbing system and alert you to any potential problems.

Want help with this?

Most cities/municipalities provide residential areas with a minimum of 40 psi. Average is about 60 psi to 70 psi. If you are somewhere in that range you should be ok.

If you are higher than 75 psi, you should have your PRV (pressure reducing valve) inspected. A plumber can let you know if it needs to be adjusted or replaced.

Higher water pressures can lead to many issues throughout your home, some serious and some not so serious. Inspecting your PRV should be part of an annual plumbing inspection.

Want help with this?

Got a question?


or see above for questions others have already asked.

Helping You Help Yourself

Plumbing Repair
$35 OFF
Plumbing Repair
Expires: May 16th, 2021
Water Heater Tune-Up
$49
Water Heater Tune-Up
Expires: May 16th, 2021
Water Heater Replace/Install
$100 OFF
Water Heater Replace/Install
Expires: May 16th, 2021
Water Softener Replace/Install
$100 OFF
Water Softener Replace/Install
Expires: May 16th, 2021
Tankless Water Heater
$250 Off
Tankless Water Heater
Expires: May 16th, 2021

Sign up for early access to monthly promotions!

Doug's Story

"I'm retired Army. The house was built in 1950 and a lot of improvements have needed to be done. I have never met a group of finer young people that were super qualified in every area -- whether it was heating, plumbing, electrical or whatever -- they would be the type of team that I would want to put together myself if I were running a company, and I have nothing but praise. I know I can trust their work."

"...I have nothing but praise. I know I can trust their work."

More Testimonials

Steve T. was excellent and attentive
— Robin Purvis
Posted April 15th 2021
google
Russell and Isaac were very polite and professional! They were careful to not make a mess and explained all my options clearly. I would definitely trust them to work with in the future!!
— Kelsie Larsen
Posted April 15th 2021
google
Robin went the extra mile to not only fix the error message but to also fix a problem he spotted and replace the filter.
— Doreen Robinson
Posted April 15th 2021
google
Service tech was knowledgeable, professional, and honest. It was clear that he wanted to help us fix the issues we were having and wasn't out to nickel and dime and find issues that weren't there. I'd use them again and would recommend them to anyone!
— Brett Sorensen
Posted April 15th 2021
google
We were able to get a technician in short order and get the job done. Drains are flowing and the price was reasonable and not too far of the original estimate.
— Andrew Eldredge
Posted April 15th 2021
google
This was the best experience that we’ve had with a plumber. Kurt Madsen was nice and is great at what he does. You can tell this company cares about their customers and who they hire.
— Eli Mills
Posted April 15th 2021
google
Scott O. came out and helped us with our heater. Was very friendly, service was fixed quickly and was kind and safe throughout the whole process. Absolutely recommend.
— Bree Bailey
Posted April 15th 2021
google
Corry the technician did an outstanding job explaining the work needed and not upselling unneccessary services that he could have performed. Additionally, he answered questions and helped illuminate expectations for the future. This was very helpful as I do not want to buy a furnace now and he assured me we could have three to five years of quality operation. He didn't guarantee it but shared that expectation is reasonable.
— David Wright
Posted April 15th 2021
google
Great job! Jeremiah was very thorough & informative. I will call Any Hour next time :)
— Don Davis
Posted April 15th 2021
google
Thanks for the great service Any Hour!! Troy was very professional and thorough throughout the process! Highly recommended!
— stonenyt
Posted April 15th 2021
google
Called and they had someone at my house within an hour. James E. was quick and thorough as well as explained all options that best suited us for repairs needed.
— Ty Coleman
Posted April 15th 2021
google
My grandmother uses them so I thought I would give them a try. They explained everything really well and made sure I understood what they were saying. They installed central heating and air and did a fantastic job. Cleaned up after themselves (and some of my mess I forgot). They wore masks the whole time at my house and foot coverings; they even put down a tarp where they had to walk in and out of the house most! Very respectful guys. Oh! And they're dog people!
— kelly oleary
Posted April 15th 2021
google
Wes was very thorough on making sure I understood what needed to be done for my water heater replacement. The water heater was very old, and I didn't want to wait to replace it after it made a big water leak mess. The new water heater is working so much better, less time to recover after my bath.
— Alan J
Posted April 15th 2021
google
I had a great experience. Dakota F. Was on time and took care of my problem. Cleaned up and was easy to work with.
— Jay Mills
Posted April 15th 2021
google
The gentleman Kallem P. that came was very courteous, respectful, and professional. He worked efficiently and was able to unclog the drain quickly. Super Awesome!!!!
— Tiffany M Caton
Posted April 15th 2021
google
Amazing service and at an unbeatable price! Derek was a great help and got our pipes unclogged and working after I tried everything I could on my own. Amazing company and I’ll never use anyone else again.
— Chandler Larkin
Posted April 14th 2021
google
I trust this company. I've had poor experiences with other companies. Any Hour explains everything, provides options, and allows me to make the decision.
— David O'Very
Posted April 14th 2021
google
As always great service and took the time to explain what was wrong and what he did to fix. Answered all my annoying questions and gave gave good suggestions. I’ve always had excellent repairmen service my home and once again great service. Thank you!
— Ranae Crippen
Posted April 14th 2021
google
Great service, cleared the drain quickly . Friendly customer experience. Would highly recommend.
— Heather N
Posted April 14th 2021
google
Kacy was great and informative. Showed up on time, put everything back where it was, taught me some things I didn’t know and informed me options without pressuring me to buy something expensive
— Blake Pozernick
Posted April 14th 2021
google