FAQs

Most commonly asked questions about our services

Frequently Asked Plumbing Questions

We asked our plumbers for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

It only cost $38 to get a plumber to your home. They will arrive in a truck stocked with thousands of parts. They'll have everything they need to start your plumbing project while they're at your home, unless the situation is unusual. Most of the time your plumbing project is finished the same day we arrive. Our plumber will perform a thorough evaluation of your plumbing system and explain what they'll need to do to complete the work you called for. They're not going to charge you by the hour, they will give you a total price, with options, before any of the work begins.

Once you approve the project and price, our plumber will begin. If you don't want to proceed with the work while we are there, all you pay is the $38. If you call us back to complete the work you do not pay another $38. Contact us if you'd like to schedule an appointment for a plumber to come to your home.

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In order to supply the homes in a neighborhood with sufficient water pressure, the municipality must supply water at a high pressure. This allows for the last home being supplied has enough pressure. If you are in a new neighborhood and the other homes, to take some of the pressure out of the line, have not been built yet could cause high pressure. If your house is at the beginning of a supply line, you may have higher water pressure.

When a home is built, a pressure regulator (PRV) should be installed on the water line where it enters the home, before it supplies any fixtures, including the water heater. The PRV is adjustable, you can change the pressure up or down. If you do not have a PRV installed, installing one would solve your high water pressure. If you have a PRV installed, you can try adjusting it to reduce the pressure. If adjusting it does not help, your PRV may need to be replaced.

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There are several things that can cause low water pressure. Here are some of the most common.

If you live at a higher elevation, water can have a harder time reaching your home because it is fighting gravity. If you have neighbors and they don't seem to be affected, this may not be the case but if everyone suffers from low pressure, this could be the cause.

Your PRV (Pressure Reducing Valve) could be old and no longer working.

If you are in an older home and you have galvanized pipes, it is common for there to be "build up" in the pipes that restrict the flow of water. A re-pipe is often the most cost-effective solution and it is not as invasive as you might think.

If the main water line feeding your home has a leak, between the city's water meter and your home, you may not even know about it. This can be checked very easily by one of our plumbers. With today's technology, it's less invasive than years past.

If the city has an underground waterworks project going on close by, this can cause a temporary drop in pressure. In most cases the City tries to notify residents in the area they may be affected.

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A common cause of leaks is high water pressure. Your plumbing fixtures and fittings are rated to operate at a certain water pressure. Anything higher than that poses the risk of a fixture failing prematurely. Most homes are built with a Pressure Regulator Valve (PRV) where the water main enters the home. If the PRV has failed, it's recommended to replace it as soon as you possible.

When your toilet thinks the tank is low on water it will turn the water on and fill it, like after you flush. If your toilet constantly runs you probably have water seeping out of the tank into the bowl from somewhere.

One possible leak point is the toilet flapper. If you have to jiggle the handle, you may have a flapper that does no "set" properly. Your flapper may have worn unevenly and no longer creates a tight seal around the flush valve. Replacing the flapper is a simple project you can do yourself. Here's a video we made showing you How to Replace a Toilet Flapper.

Another possible leak point is the fill valve. This is the part that turns the water on and off to fill the tank. A fill valve can go bad. High water pressure, age, or water quality can affect a fill valve's lifespan. If you consider yourself handy, replacing a fill valve may be something you can do yourself. Here's a video showing you How to Replace a Fill Valve.

If you attempt either of these projects and you need help or you'd rather have a plumber make the repairs for you, please let us know.

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Most of the time hot water issues in the house can be traced back to the water heater. But before we just jump to that conclusion, we need to figure out if you are only running out of hot water at that location or if it is throughout the house.

If you run out quickly throughout the whole house, and it is happening faster than you remember, it is possible you have an issue with your water heater. That doesn't mean you need to replace it, but it might. You may need to flush your water heater, or you may have a cold water dip tube that has broken off. A plumber should be able to inspect the water heater and make recommendations of what your options are.

If you are running out of hot water at a shower or tub and you're not experiencing that in other areas of the home it is possible you have a mixing valve that has gone bad. The cold water side of the valve may not be closing all the way and diluting the hot water making it tepid.

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Over time soap scum, hair, toothpaste, and gunk build up on the walls of the drain pipes restricting how much water can drain. You have a couple of options to try and fix this, most of which you can try without calling a plumber.

We don't recommend reaching for a bottle of chemical drain cleaners. A safer chemical reaction to try is baking soda and vinegar. You can put a cup of baking soda down the drain followed by a cup of vinegar. Let that sit for 15 minutes and then rinse it down the drain with some hot water. You may need to repeat this a couple of times.

You can try treating your drains. Safe products with enzymes are available and very effective. The enzymes eat the organic waste that could be clogging your pipes. These treatments could help open your drains and help them flow better.

You can take the drain pipes apart, under the sink and clean them. Just make sure you pay attention to how they go back together and check for leaks when you're done.

If you try any of these and feel you've gotten in over your head, or you'd rather have a plumber handle it, give us a call and let us know how we can help.

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If you notice that your water pressure is lower than normal, first make sure that it is not a neighborhood-wide issue. If it is, try installing a water pressure booster. If the problem is solely in your home, determine if the pressure is low throughout the house or only with one fixture. If it is throughout the house, check that your water pressure reducing valve (if your home has one) is set at a high flow rate. If this does not work or you do not have one, check your water meter to make sure the valves are all the way open. If you find the issue is focused to a single fixture, check for a clogged aerator, flow blockage, or a problem with the stop valve.

If you are still experiencing water pressure problems, contact a professional plumber such as Any Hour Services.

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When this happens, it usually means that the rubber washer on your shower valve stem has been worn down and needs to be replaced. You can do this yourself or you can call one of our plumbing specialists.

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It certainly is. Our plumbers are more than happy to help look at your plumbing system and alert you to any potential problems.

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Most cities/municipalities provide residential areas with a minimum of 40 psi. Average is about 60 psi to 70 psi. If you are somewhere in that range you should be ok.

If you are higher than 75 psi, you should have your PRV (pressure reducing valve) inspected. A plumber can let you know if it needs to be adjusted or replaced.

Higher water pressures can lead to many issues throughout your home, some serious and some not so serious. Inspecting your PRV should be part of an annual plumbing inspection.

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or see above for questions others have already asked.

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Doug's Story

"I'm retired Army. The house was built in 1950 and a lot of improvements have needed to be done. I have never met a group of finer young people that were super qualified in every area -- whether it was heating, plumbing, electrical or whatever -- they would be the type of team that I would want to put together myself if I were running a company, and I have nothing but praise. I know I can trust their work."

"...I have nothing but praise. I know I can trust their work."

More Testimonials

Victor was great, it was a late call around 11, and he did everything quickly and explained everything very well. I know that my service was done right. :)
— Callahan Blackham
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The technician, Chris, was polite, professional, and clarified all repair and upgrade options. The VIP program and associated annual inspections is worth the cost, especially for an older home.
— Earl Fulcher
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Chris was at hardware store we were looking for breakers. We needed help (electrical) Chris call dispatch made time after his currant appointment he came he replace all breakers. Several GFI. Very professional. Very quick. Thank u. And affordable
— Marcia Bowden
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Lee was very knowledgeable. He walked me through the process of repairing the leaking pipe. He also did a free inspection of my water heater and water softener. He also gave me free quotes on our bathroom that needs plumbed. All in all I was very impressed with his professionalism and quality of workmanship.I would recommend Any Hour for all your plumbing, electrical, HVAC needs. Lee at Any Hour Services does an outstanding job!
— Brandon Leddy
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Jeremiah was very professional, nice, and explained everything. Also, we got a much better promotional deal compared to other places for the hydro-jet service!
— Tiffany
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Josh was excellent. He was patient, cooperative, and seemed knowledgeable. The work was quickly and expertly done. We had a coupon which Josh honored, and the dishwasher works well on the new plug in he installed. We’d go with these guys again on electrical work.
— Steve VanDyke
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Jeremiah was amazing. He was super helpful and professional. He was able to fix the issue with my kitchen sink and I am very pleased with the work that was done. Thank you so much!
— Daisey hernandez
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Serinna was great in scheduling my appointment. She was professional, patient, and knowledgeable. I had an appointment scheduled easily and staff were great. I will use Any Hour in the future because of Serinna’s professionalism and great attitude.
— Pearl Sharp
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Service was great
— Frank Morgan
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Will, Gabriel and Chris Bishop were extremely professional and kept me apprised of the install. They are welcome in my home in the future. Santiago needs to make sure the paint goes on the repairs he has made to the wall. A drop cloth works only when you don’t walk on the wet paint and carry it with you. He did do a good job though.
— Kris Carson
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We’ve always had a great experience and the service is always very professional. The technicians always are very thorough and answer any question.
— Esmeralda San Miguel
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Great all around! This is why we keep using Any Hour for all our plumbing, HVAC, and electrical needs!
— Kara Angelos
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Lloyd our technician was punctual and cleared our drain quick within 15 minutes. Was able to diagnose our plumbing issue right from the get go. Prices were extemely reasonable. We had no clog issues since and the service helped get us back to our normal activities. Would use call Lloyd back anytime!
— Christopher Nobile
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Great sevice
— Kent Cutler
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Scott was awesome and figured out our problem quickly. And was able to fix it in such a short amount of time!
— Dominique Cherry
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Any Hour has done a great job communicating with me to set up an appointment and get someone on site ASAP. Ryan was my electrician and he does incredible work. He is very good about describing things so that I understand. This was my second time having Ryan work on something because I loved his work and attitude.
— Jacob Iverson
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Very helpful and explained so I understood. Tali was the technician
— Heidi Josie
Posted June 28th 2022
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When Eric came out to repair my furnace he did a great job making sure all my questions and concerns we fully answered and gave me several repair options so that I could choose the one that best met my needs and budget. Thank you Eric!
— Bryce Packer
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I am the pickiest customer on the planet and don't normally leave glowing reviews but this is an exception. James just left my house and I was nothing but pleased with him from beginning to end. 5 out of five stars if that's your scale. He showed up exactly on time, exhibited an extremely friendly and professional demeanor, educated me on preventive measures, and completed his task flawlessly. This experience would make me call your company first for any future needs.
— RJ Tildemann
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Steve T and the rest of the technicians were so professional and patient. When things weren’t right they took the time to figure it out, and made sure that we were completely taken care of.
— Mary Salas
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