FAQs

Most commonly asked questions about our services

Frequently Asked Plumbing Questions

We asked our plumbers for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

It only cost $38 to get a plumber to your home. They will arrive in a truck stocked with thousands of parts. They'll have everything they need to start your plumbing project while they're at your home, unless the situation is unusual. Most of the time your plumbing project is finished the same day we arrive. Our plumber will perform a thorough evaluation of your plumbing system and explain what they'll need to do to complete the work you called for. They're not going to charge you by the hour, they will give you a total price, with options, before any of the work begins.

Once you approve the project and price, our plumber will begin. If you don't want to proceed with the work while we are there, all you pay is the $38. If you call us back to complete the work you do not pay another $38. Contact us if you'd like to schedule an appointment for a plumber to come to your home.

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In order to supply the homes in a neighborhood with sufficient water pressure, the municipality must supply water at a high pressure. This allows for the last home being supplied has enough pressure. If you are in a new neighborhood and the other homes, to take some of the pressure out of the line, have not been built yet could cause high pressure. If your house is at the beginning of a supply line, you may have higher water pressure.

When a home is built, a pressure regulator (PRV) should be installed on the water line where it enters the home, before it supplies any fixtures, including the water heater. The PRV is adjustable, you can change the pressure up or down. If you do not have a PRV installed, installing one would solve your high water pressure. If you have a PRV installed, you can try adjusting it to reduce the pressure. If adjusting it does not help, your PRV may need to be replaced.

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There are several things that can cause low water pressure. Here are some of the most common.

If you live at a higher elevation, water can have a harder time reaching your home because it is fighting gravity. If you have neighbors and they don't seem to be affected, this may not be the case but if everyone suffers from low pressure, this could be the cause.

Your PRV (Pressure Reducing Valve) could be old and no longer working.

If you are in an older home and you have galvanized pipes, it is common for there to be "build up" in the pipes that restrict the flow of water. A re-pipe is often the most cost-effective solution and it is not as invasive as you might think.

If the main water line feeding your home has a leak, between the city's water meter and your home, you may not even know about it. This can be checked very easily by one of our plumbers. With today's technology, it's less invasive than years past.

If the city has an underground waterworks project going on close by, this can cause a temporary drop in pressure. In most cases the City tries to notify residents in the area they may be affected.

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A common cause of leaks is high water pressure. Your plumbing fixtures and fittings are rated to operate at a certain water pressure. Anything higher than that poses the risk of a fixture failing prematurely. Most homes are built with a Pressure Regulator Valve (PRV) where the water main enters the home. If the PRV has failed, it's recommended to replace it as soon as you possible.

When your toilet thinks the tank is low on water it will turn the water on and fill it, like after you flush. If your toilet constantly runs you probably have water seeping out of the tank into the bowl from somewhere.

One possible leak point is the toilet flapper. If you have to jiggle the handle, you may have a flapper that does no "set" properly. Your flapper may have worn unevenly and no longer creates a tight seal around the flush valve. Replacing the flapper is a simple project you can do yourself. Here's a video we made showing you How to Replace a Toilet Flapper.

Another possible leak point is the fill valve. This is the part that turns the water on and off to fill the tank. A fill valve can go bad. High water pressure, age, or water quality can affect a fill valve's lifespan. If you consider yourself handy, replacing a fill valve may be something you can do yourself. Here's a video showing you How to Replace a Fill Valve.

If you attempt either of these projects and you need help or you'd rather have a plumber make the repairs for you, please let us know.

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Most of the time hot water issues in the house can be traced back to the water heater. But before we just jump to that conclusion, we need to figure out if you are only running out of hot water at that location or if it is throughout the house.

If you run out quickly throughout the whole house, and it is happening faster than you remember, it is possible you have an issue with your water heater. That doesn't mean you need to replace it, but it might. You may need to flush your water heater, or you may have a cold water dip tube that has broken off. A plumber should be able to inspect the water heater and make recommendations of what your options are.

If you are running out of hot water at a shower or tub and you're not experiencing that in other areas of the home it is possible you have a mixing valve that has gone bad. The cold water side of the valve may not be closing all the way and diluting the hot water making it tepid.

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Over time soap scum, hair, toothpaste, and gunk build up on the walls of the drain pipes restricting how much water can drain. You have a couple of options to try and fix this, most of which you can try without calling a plumber.

We don't recommend reaching for a bottle of chemical drain cleaners. A safer chemical reaction to try is baking soda and vinegar. You can put a cup of baking soda down the drain followed by a cup of vinegar. Let that sit for 15 minutes and then rinse it down the drain with some hot water. You may need to repeat this a couple of times.

You can try treating your drains. Safe products with enzymes are available and very effective. The enzymes eat the organic waste that could be clogging your pipes. These treatments could help open your drains and help them flow better.

You can take the drain pipes apart, under the sink and clean them. Just make sure you pay attention to how they go back together and check for leaks when you're done.

If you try any of these and feel you've gotten in over your head, or you'd rather have a plumber handle it, give us a call and let us know how we can help.

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If you notice that your water pressure is lower than normal, first make sure that it is not a neighborhood-wide issue. If it is, try installing a water pressure booster. If the problem is solely in your home, determine if the pressure is low throughout the house or only with one fixture. If it is throughout the house, check that your water pressure reducing valve (if your home has one) is set at a high flow rate. If this does not work or you do not have one, check your water meter to make sure the valves are all the way open. If you find the issue is focused to a single fixture, check for a clogged aerator, flow blockage, or a problem with the stop valve.

If you are still experiencing water pressure problems, contact a professional plumber such as Any Hour Services.

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When this happens, it usually means that the rubber washer on your shower valve stem has been worn down and needs to be replaced. You can do this yourself or you can call one of our plumbing specialists.

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It certainly is. Our plumbers are more than happy to help look at your plumbing system and alert you to any potential problems.

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Most cities/municipalities provide residential areas with a minimum of 40 psi. Average is about 60 psi to 70 psi. If you are somewhere in that range you should be ok.

If you are higher than 75 psi, you should have your PRV (pressure reducing valve) inspected. A plumber can let you know if it needs to be adjusted or replaced.

Higher water pressures can lead to many issues throughout your home, some serious and some not so serious. Inspecting your PRV should be part of an annual plumbing inspection.

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or see above for questions others have already asked.

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Roger & Allene's Story

"This is an older home, and things wear out. We're a senior couple, on a limited income, so we have to work that into a budget. Now that we know the quality of the work that we get from Any Hour, they will be our company for plumbing or anything else we need."

"...they will be our company for plumbing or anything else we need."

More Testimonials

Nick was very nice and explained everything! He was very efficient and I liked that he cleaned up after himself!! Very satisfied with his work!
— Pam Scheurich
Posted September 16th 2021
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CLIFF CAME TO CHECK OUR A.C. UNIT. VERY FRIENDLY AND PROFESSIONAL. HE SEEMED GENUINELY CONCERNED AND ANSWERED ALL MY QUESTIONS. VERY THOROUGH AND COMPLETE. ADDRESSED ALL MY CONCERNS. IF I HAD A BUSINESS I WOULD DEFINITELY WANT HIM ON MY TEAM. VERY AFFABLE AND RESPECTFUL!!! THANKS CLIFF!!
— Rod Kirk
Posted September 16th 2021
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I called to get a quote from Any Hour Electrical and asked that they send an experienced Electrician, because I wanted to make sure that no shortcuts would be taken in installing some canless lights in my basement office. I was impressed first by the texts letting me know just when my electrician would be arriving. That was very helpful in planning my day. When Jake Merrill showed up, I knew within just a few minutes of talking to him that he had the knowledge and experience to do the job I was needing done. I knew I could trust him to give me a knowledgable and fair quote. Jake is very passionate about what he does as an Electrician and he loves his job and it shows. I am beyond impressed with Any Hour Electrical for keeping an employee as valuable as Jake employed and so happy with his job. He is such a great representative for their company. Today Jake brought Hayden to help him complete a whole list of jobs we had for him as we hired Jake to take care of a lot more things than the original job once we knew Jake had so much Electrical knowledge and experience. Hayden did a great job too. The amount of work that was completed by the end of their work day was impressive. They were so clean and tidy with each job they completed. We're looking forward to Jake coming back to help us upgrade some more Electrical in our home.
— Michelle Arndt
Posted September 15th 2021
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Service technician was very friendly and helpful. Did good work and I believed his recommendation was an honest assessment of our situation
— Steve Martinez
Posted September 15th 2021
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Frank arrived on time. He worked really hard to solve our issue - went above and beyond. Ultimately, we couldn't get it unclogged - but I felt really good about the effort and extra-mile he went to. He was patient with my questions, tried several ways to get the work done. I would welcome him back for any other need and appreciated his honest and thorough approach.
— Mark Doyle
Posted September 15th 2021
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Steve was very professional. I would recommend him to anyone that might be looking for an expert technician. I would definitely recommend Anyhour to anyone.
— Bill Hyde
Posted September 14th 2021
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Devin was incredible. Great service, helpful explanations and recommendations, and competitive price. Thank you!
— Tyler Young
Posted September 14th 2021
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Very knowledgeable, friendly & thorough. Did find thousands of dollars of possible fixes- that is to be expected.
— Michelle Haskett
Posted September 14th 2021
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Kallem was quick and professional. He found and fixed the issue and gave us other options to help improve our plumbing. It was awesome!
— Jacob Embleton
Posted September 14th 2021
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They were able to show me and inform me, in detail, of the issues I was having with my air conditioner that I had no idea we're going on. They were then able to suggest a repair and give me options.
— kevin williams
Posted September 14th 2021
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Frank was our technician and he was great! He stayed late and went above and beyond to locate the problem and fix it. He was professional and courteous and I would give him 6 stars if I could!
— Tonia freeman doussett
Posted September 13th 2021
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Samuel was amazing! So professional, prompt, and responsive!!
— Dave Austin
Posted September 13th 2021
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Trent did a great and efficient job.
— Steve Stout
Posted September 13th 2021
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Andrew came over to help us with our water heater , he was amazing, very knowledgeable and precise , also he took his time to answer all my questions, I loved his customer service care , a pleasure to have a tech like him.
— Lucy Clark
Posted September 13th 2021
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Connor came and did a great job. I will request he come again to my home when I need help.
— LuAnn Rodriguez
Posted September 13th 2021
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Great work, my toilet is flushing properly.
— Samuel White
Posted September 13th 2021
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All I can say is wow. We had 2 different services preformed with three different techs. All of which were professional, kind, and showed that they would do all they could to solve the unique problem we were having. Lloyd was our drain tech who jetted our pipes (for $299!!! Other companies quoted us upwards of $600). He explained everything he did and left no trace. Devin Cox is the man. He spent what seemed like most of his day to solving our issues. He explained the theory to us and repiped past work that wasn’t ideal. I never felt that he was itching to leave and move on without making sure we were taken care of. I will always try and request Devin moving forward. Mark was our cam-in-line tech. He came in clutch! He was called in last minute by Devin to cam our pipes to see what was going on. After our pipes came back looking great, he took his leave. BUT 5min later he came back with an idea to help solve another issue we were having! I don’t know how many people would actually do that rather than just leave. So happy with everyone!
— Dean
Posted September 13th 2021
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Garret L. was awesome - he spent time explaining the problem, the repair and preventative measures.
— Chris B.
Posted September 12th 2021
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Professional, friendly, thorough, not trying to rush and just move on to the next appointment
— R Porter
Posted September 11th 2021
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I wish I could give Keaton 6 stars or more. Very friendly, very efficient and very professional.
— Shannon Hall
Posted September 11th 2021
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