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Why a Water Softener is Needed with a Tankless Water Heater

Some things are just better together: hats and mittens, hot cocoa and marshmallows, crackling fires and cold winter nights. They just make each other better! Similarly, there are things in your home that just do better in pairs. Can they work alone? Sure. But can they be even more awesome together? YES! One of the pairs I’m talking about is a tankless water heater and water softener. They’re simply better together.
To fully understand why a tankless water heater and a water softener are a match made in heaven, let’s start by explaining how a tankless water heater works. As you might already know, tankless water heaters are very different from tanked ones. Instead of holding hot water in a tank, the tankless water heater only kicks on when there is a demand for hot water, like when a shower is turned on. So, instead of being on all day and all night (even if it isn’t in use) to keep the water in the tank hot, the tankless water heater is off until it is needed. Inside the tankless system, a burner ignites when the system signals a need for hot water. The cold water passes through a heat exchanger that heats the water directly. When the hot water is shut off, the system goes into standby mode.

In order for this heat transfer to occur as efficiently as possible the water needs to be in direct contact with the heat exchanger. If you have hard water, over time calcium and magnesium deposits can build up on the inside of the heat exchanger and reduce the efficiency and cause other problems for the tankless water heater. So in order for you to get the years of use out of your tankless water heater, we need to minimize the build-up from hard water. A water softener or other kind of water conditioning is the best way to do this.

Probably one of the most important reasons to install a water softener and tankless water heater together is so you can get the long manufacture warranties tankless water heaters are known for. A manufacturer can choose NOT to warranty your tankless if it isn’t installed in conjunction with a water softener. The main reason for this is because hard water deposits and neglected maintenance is the fastest way to destroy your tankless.

So, not only will installing both systems together save your warranty, it will also save your tankless water heater from unnecessary wear and tear, and save you from having to clean and flush your system as often. What a great team!

As you do your research on whether a tankless water heater is right for you, don’t forget that Any Hour Services has a great deal going on through February on a tankless water heater and water softener combo. To find out more, click here.

Either way, tankless water heaters and water softeners make the perfect pair.
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Logo for Any Hour Electric, Plumbing, Heating & Air featuring a smiling technician with crossed arms, a stopwatch, and a bold, professional tone.

Any Hour Services

1374 West 130 South, Orem, UT 84058

© Copyright 2024 Any Hour Services LLC
© 2024 Any Hour Services LLC

Pricing FAQ

A:

Our pricing is fair and transparent. We use a fixed-price guide that reflects the time, materials, and real costs of running a dependable home services business. No hourly rates. No inflated prices based on where you live. We focus on what it takes to get the job done—not on how much we can charge.

Before we price your drains or excavation project, our expert technician will perform an in-home assessment to evaluate the tasks required. We only charge for what’s necessary—no fluff, no extra costs. This allows us to pinpoint areas where we can save you money without sacrificing quality.

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A: We price the job—not the clock. Hourly rates can be unpredictable, leaving you unsure of the final cost until the job is done. We believe in upfront, fixed pricing based on the work itself—not guesswork. You won’t pay for delays or mistakes, and we hold ourselves accountable to ensure there are no surprises.

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We prefer to price based on the job and not what other companies charge. Hourly rates can lead to unexpected costs for homeowners, making the final price unpredictable. By pricing the work itself, we make sure you’re only paying for what’s actually needed—keeping things fair and efficient.

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Requesting a quote is simple. Contact Any Hour Services, and we will assess your needs, providing a transparent estimate for the repairs.

We also provide FREE estimates and second opinions for major plumbing and excavation projects like repiping, sewer or water line replacements, remodels, and outdoor drain installs. Our team will evaluate the job in person, explain your options, and give you clear, upfront pricing. No hourly rates. No surprises. Just honest answers and expert service.

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Yes, you can request a quote online—our team at Any Hour Services responds promptly to every inquiry.

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We offer a $29 Drain Clear for single, easy-access drains. A licensed plumber will inspect the issue, clear out buildup like grease or debris, and get things flowing again. It’s a simple, affordable way to fix slow drains and help protect your plumbing from bigger problems down the line.

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Yes, we provide FREE estimates for sewer main line replacements. If you are looking to replace your sewer main line, one of our expert technicians will come to your home and inspect your sewer main line, before showing you your options. Call us if you have questions about replacing your sewer main line—we’re here to help!

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You can pay for your service with cash, check, or any major credit card. We collect, in full, upon completion of the project. If you would like to make monthly payments, we have many financing options available through 3rd party finance companies (On Approved Credit). Your technician can talk to you about your options when they give you pricing options for the work you want done.

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Our phone staff are not expert technicians, so they can’t quote prices that would be accurate to your project’s needs. A trained technician needs to see the job firsthand to give you a clear, upfront price. Quotes over the phone are a guess, and we prefer transparency over uncertainty.

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A:

Ballpark prices can be misleading. Until we see the job, we can’t quote your final estimate accurately. Other companies may give an estimate range, but that often leads to additional costs and surprises later. Instead, we focus on giving you a fair price once a trained technician can assess the job properly.

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A: We have a small dispatch fee to send our technician to your home. They’ll arrive in a truck stocked with thousands of parts, ready to complete most jobs the same day. After a thorough evaluation, your technician will explain the issue, walk you through the recommended fix, and show you your options and final price. No hourly rates. No surprises. Just a clear, upfront price before any work begins.

Call Now

Pricing FAQ

A:

Our pricing is fair and transparent. We use a fixed-price guide that reflects the time, materials, and real costs of running a dependable home services business. No hourly rates. No inflated prices based on where you live. We focus on what it takes to get the job done—not on how much we can charge.

Before we price your plumbing job, our licensed plumber will perform an in-home assessment to evaluate the tasks required. We only charge for what’s necessary—no fluff, no extra costs. This allows us to pinpoint areas where we can save you money without sacrificing quality.

Call Now

A:

We price the job—not the clock. Hourly rates can be unpredictable, leaving you unsure of the final cost until the job is done. We believe in upfront, fixed pricing based on the work itself—not guesswork. You won’t pay for delays or mistakes, and we hold ourselves accountable to ensure there are no surprises.

Call Now

A:

We prefer to price based on the job and not what other companies charge. Hourly rates can lead to unexpected costs for homeowners, making the final price unpredictable. By pricing the work itself, we make sure you’re only paying for what’s actually needed—keeping things fair and efficient.

Call Now

A:

Water heater replacements vary. Often, older units require updates to meet safety standards. Common items missing from many water heaters are flexible gas lines, expansion tanks, earthquake straps, gas sediment trap, upgrade exhaust venting, etc.

For an accurate quote, one of our licensed plumbers will inspect your existing system and provide a FREE estimate.

Call Now

A:

Our phone staff are not licensed plumbers, so they can’t quote prices that would be accurate to your project’s needs. A trained plumber needs to see the job firsthand to give you a clear, upfront price. Quotes over the phone are a guess, and we prefer transparency over uncertainty.

Call Now

A:

Ballpark prices can be misleading. Until we see the job, we can’t quote your final estimate accurately. Other companies may give an estimate range, but that often leads to additional costs and surprises later. Instead, we focus on giving you a fair price once a licensed plumber can assess the job properly.

Call Now

A:

We have a small dispatch fee to send our plumber to your home. They’ll arrive in a truck stocked with thousands of parts, ready to complete most jobs the same day. After a thorough evaluation, your plumber will explain the issue, walk you through the recommended fix, and show you your options and final price. No hourly rates. No surprises. Just a clear, upfront price before any work begins.

Call Now

A:

Yes! We offer FREE in-home estimates for major projects like water heater installations, water softeners, and repiping—without any dispatch fee. Our licensed plumber will assess the job, explain your options, and provide a clear, fixed price. No surprises or hourly rates—just honest, reliable service. Schedule your FREE estimate today!

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No, our plumbers don’t quote a price until they have seen your plumbing project. Once they quote a price, it doesn’t change, no matter how long it takes. At any time, if you want to add more tasks to your plumbing project, your plumber will let you know how much it would cost to perform the extra work.

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You can pay for your plumbing service with cash, check, or any major credit card. We collect, in full, upon completion of the project. If you would like to make monthly payments, we do have many financing options available through 3rd party finance companies, OAC. Your plumber can talk to you about your options when they give you pricing options for the work you want completed.

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