Warranties
Any Hour Services Warranties
If you are experiencing an issue with work we performed that you believe to be under warranty, please call the office during our regular business hours (Monday – Friday 7:00 AM to 8:00 PM). We would be happy to assist you and schedule a technician to come to your home if needed.
Below is some basic information about the warranties on our workmanship and materials. If you have a question about the warranty on work performed at your home, please call us at 602-609-7187. A manager will return your call and answer any questions you have.
Most Common warranty Questions
Q: Service/Repair Warranties on Electrical, Plumbing, Heating & Air
1 year warranty on labor and materials unless otherwise noted on the invoice. This applies to electrical, plumbing, and HVAC repairs.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday – Friday 8:00 AM to 5:00 PM).
If it is determined that the work we performed or the parts we used have failed, replacement parts are installed or the work is redone at no additional charge. Sometimes after a repair is made, other components in the system can stop working. If the issue is with another component of the system, your technician will give you a price for other repair options.
Q: Install Warranties—Electrical, Plumbing, Heating & Air
Up to 10-year warranty on labor and materials unless otherwise noted on the invoice. Extended warranties are available. This applies to an air conditioner, furnace, water heater, electrical meter, electrical panel, or any other large equipment that we have installed/replaced. If you have questions about the terms of your warranty, please call.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday – Friday 8:00 AM to 5:00 PM).
If it is determined that the work we performed or the equipment we used have failed, the work is redone at no additional charge. If something else is causing the failure, the technician will take the time to explain to you what is going on and what your options are.
Q: Drain Clear / Rooter Service Warranties
Work is under warranty for 30 days unless otherwise noted on the invoice.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday – Friday 8:00 AM to 5:00 PM).
Q: Jetting Warranties
1 year – Secondary drain line jetting — unless otherwise noted on the invoice.
1 year* – Main sewer line jetting — unless otherwise noted on the invoice.
*must be inspected by a supervisor with a sewer camera before receiving a 1 year warrantied
Q: Sewer Spot Repair Warranties
20-year labor and materials* — unless otherwise noted on the invoice.
Each sewer spot repair will receive a detailed warranty sheet. A supervisor will review all of the details of the warranty before the install is done. Customers should receive a copy for their records. If you need a copy or have questions, please call the office.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday – Friday 8:00 AM to 5:00 PM).
*Does not include the connection points to the old existing pipe, or the old sections of the pipe that were not repaired.
Q: Sewer Line Replacement Warranties
20 years labor and material: Full sewer main line replacement from the house to the City, unless otherwise noted on the invoice.
10 years labor and material: Pipe Lining — unless otherwise noted on the invoice.
10 years labor and material: Pipe Bursting — unless otherwise noted on the invoice.
Each sewer replacement will receive a detailed warranty sheet. A supervisor will review all of the details of the warranty before the install is done. Customers should receive a copy for their records. If you need a copy or have questions, please call the office.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday – Friday 8:00 AM to 5:00 PM).
Q: Whole Home Repipe Warranties
5 years labor and materials — unless otherwise stated on the invoice
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday – Friday 8:00 AM to 5:00 PM).
Q: Solar Warranties
10 year labor and up to 10 year manufacturer warranty, as per the Solar Sales Agreement.
Each solar install will receive a detailed warranty sheet. A supervisor will review all of the details of the warranty before the install is done. Customers should receive a copy for their records. If you need a copy or have questions, please call the office.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday – Friday: 8:00 AM – 5:00 PM).
Q: Manufacturer's Warranties
If you have equipment that is under warranty from the manufacturer, this usually covers the parts / equipment. It does not include labor to repair or replace the equipment.
Your technician can contact the manufacturer / distributor to verify whether the parts or equipment are in stock or have to be shipped. They can also provide you with options for installation of the replacement parts or equipment.
Q: "No Warranty" Warranties
Any Hour Services only warranties parts, materials, and equipment we supply to perform the job. This way, if there is an issue, we have access to the correct parts to replace or repair the work performed. Therefore, when we install customer-supplied materials, we do not warranty the supplied materials. We do warranty the labor and workmanship or the work performed.
Additionally, we do not warranty work performed if the customer chooses to make a temporary repair. The technicians document such cases and make this known before any work begins.
Q: Warranties on Sundays
If there is an issue you believe to be under warranty that can’t wait until Monday, please call another company to fix your issue. If you have to pay for work that is under warranty from Any Hour Services, we will reimburse you the cost of the repairs that were made on Sunday, up to $250. Contact us Monday and a manager can help you submit your invoice for reimbursement.
