FAQs

Most commonly asked questions about our services

Frequently Asked Plumbing Questions

We asked our plumbers for some of the most common questions homeowners ask -- oh yeah, we asked them to answer them too. Click on the questions below to reveal their answers.

It only cost $38 to get a plumber to your home. They will arrive in a truck stocked with thousands of parts. They'll have everything they need to start your plumbing project while they're at your home, unless the situation is unusual. Most of the time your plumbing project is finished the same day we arrive. Our plumber will perform a thorough evaluation of your plumbing system and explain what they'll need to do to complete the work you called for. They're not going to charge you by the hour, they will give you a total price, with options, before any of the work begins.

Once you approve the project and price, our plumber will begin. If you don't want to proceed with the work while we are there, all you pay is the $38. If you call us back to complete the work you do not pay another $38. Contact us if you'd like to schedule an appointment for a plumber to come to your home.

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In order to supply the homes in a neighborhood with sufficient water pressure, the municipality must supply water at a high pressure. This allows for the last home being supplied has enough pressure. If you are in a new neighborhood and the other homes, to take some of the pressure out of the line, have not been built yet could cause high pressure. If your house is at the beginning of a supply line, you may have higher water pressure.

When a home is built, a pressure regulator (PRV) should be installed on the water line where it enters the home, before it supplies any fixtures, including the water heater. The PRV is adjustable, you can change the pressure up or down. If you do not have a PRV installed, installing one would solve your high water pressure. If you have a PRV installed, you can try adjusting it to reduce the pressure. If adjusting it does not help, your PRV may need to be replaced.

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There are several things that can cause low water pressure. Here are some of the most common.

If you live at a higher elevation, water can have a harder time reaching your home because it is fighting gravity. If you have neighbors and they don't seem to be affected, this may not be the case but if everyone suffers from low pressure, this could be the cause.

Your PRV (Pressure Reducing Valve) could be old and no longer working.

If you are in an older home and you have galvanized pipes, it is common for there to be "build up" in the pipes that restrict the flow of water. A re-pipe is often the most cost-effective solution and it is not as invasive as you might think.

If the main water line feeding your home has a leak, between the city's water meter and your home, you may not even know about it. This can be checked very easily by one of our plumbers. With today's technology, it's less invasive than years past.

If the city has an underground waterworks project going on close by, this can cause a temporary drop in pressure. In most cases the City tries to notify residents in the area they may be affected.

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A common cause of leaks is high water pressure. Your plumbing fixtures and fittings are rated to operate at a certain water pressure. Anything higher than that poses the risk of a fixture failing prematurely. Most homes are built with a Pressure Regulator Valve (PRV) where the water main enters the home. If the PRV has failed, it's recommended to replace it as soon as you possible.

When your toilet thinks the tank is low on water it will turn the water on and fill it, like after you flush. If your toilet constantly runs you probably have water seeping out of the tank into the bowl from somewhere.

One possible leak point is the toilet flapper. If you have to jiggle the handle, you may have a flapper that does no "set" properly. Your flapper may have worn unevenly and no longer creates a tight seal around the flush valve. Replacing the flapper is a simple project you can do yourself. Here's a video we made showing you How to Replace a Toilet Flapper.

Another possible leak point is the fill valve. This is the part that turns the water on and off to fill the tank. A fill valve can go bad. High water pressure, age, or water quality can affect a fill valve's lifespan. If you consider yourself handy, replacing a fill valve may be something you can do yourself. Here's a video showing you How to Replace a Fill Valve.

If you attempt either of these projects and you need help or you'd rather have a plumber make the repairs for you, please let us know.

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Most of the time hot water issues in the house can be traced back to the water heater. But before we just jump to that conclusion, we need to figure out if you are only running out of hot water at that location or if it is throughout the house.

If you run out quickly throughout the whole house, and it is happening faster than you remember, it is possible you have an issue with your water heater. That doesn't mean you need to replace it, but it might. You may need to flush your water heater, or you may have a cold water dip tube that has broken off. A plumber should be able to inspect the water heater and make recommendations of what your options are.

If you are running out of hot water at a shower or tub and you're not experiencing that in other areas of the home it is possible you have a mixing valve that has gone bad. The cold water side of the valve may not be closing all the way and diluting the hot water making it tepid.

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Over time soap scum, hair, toothpaste, and gunk build up on the walls of the drain pipes restricting how much water can drain. You have a couple of options to try and fix this, most of which you can try without calling a plumber.

We don't recommend reaching for a bottle of chemical drain cleaners. A safer chemical reaction to try is baking soda and vinegar. You can put a cup of baking soda down the drain followed by a cup of vinegar. Let that sit for 15 minutes and then rinse it down the drain with some hot water. You may need to repeat this a couple of times.

You can try treating your drains. Safe products with enzymes are available and very effective. The enzymes eat the organic waste that could be clogging your pipes. These treatments could help open your drains and help them flow better.

You can take the drain pipes apart, under the sink and clean them. Just make sure you pay attention to how they go back together and check for leaks when you're done.

If you try any of these and feel you've gotten in over your head, or you'd rather have a plumber handle it, give us a call and let us know how we can help.

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If you notice that your water pressure is lower than normal, first make sure that it is not a neighborhood-wide issue. If it is, try installing a water pressure booster. If the problem is solely in your home, determine if the pressure is low throughout the house or only with one fixture. If it is throughout the house, check that your water pressure reducing valve (if your home has one) is set at a high flow rate. If this does not work or you do not have one, check your water meter to make sure the valves are all the way open. If you find the issue is focused to a single fixture, check for a clogged aerator, flow blockage, or a problem with the stop valve.

If you are still experiencing water pressure problems, contact a professional plumber such as Any Hour Services.

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When this happens, it usually means that the rubber washer on your shower valve stem has been worn down and needs to be replaced. You can do this yourself or you can call one of our plumbing specialists.

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It certainly is. Our plumbers are more than happy to help look at your plumbing system and alert you to any potential problems.

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Most cities/municipalities provide residential areas with a minimum of 40 psi. Average is about 60 psi to 70 psi. If you are somewhere in that range you should be ok.

If you are higher than 75 psi, you should have your PRV (pressure reducing valve) inspected. A plumber can let you know if it needs to be adjusted or replaced.

Higher water pressures can lead to many issues throughout your home, some serious and some not so serious. Inspecting your PRV should be part of an annual plumbing inspection.

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Dennis and Gail's Story

"The things that liked about working with Any Hour is that I had all the professionals in one place. I was not having to call three different locations for an electrician, a plumber or whatever... it was under one name. They are a one stop shop. It's been a great experience for us. I highly recommend Any Hour do your job. If you want it done right, you have them do it."

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More Testimonials

I highly recommend Any Hour for electrical and plumbing issues. Lee H. was promptly on time. Lee went the extra mile to explaine the actual cause of the problem and fixed the issue correctly. He was very professional and gave quality service. We are satisfied with the job well done. The total bill was less than we expected.
— Christine Rosenquist
Posted April 26th 2024
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My service technician, Colton, was very personable, very professional, and very knowledgeable. He did a very thorough job of examining my furnace and a/c, explaining it all to me, and helping me understand my options for extending the life of my system. Thank you!
— Joan Heusser
Posted November 29th 2023
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New furnace and AC was installed at my house by Mark R. from Any Hour Services and it was absolutely amazing work done by real professional artist. It was art work, everything exceptionally detailed to maximum perfection! All team was very helpful, from diagnostic to installation and help to get rebates from electric and gas companies! Very impressed by great team work! Furnace works great! Scott Todd come to check on working condition of furnace and AC. He helped me understand how thermostat works, how to change settings. It was very helpful!
— Elena Feinstein
Posted November 16th 2023
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Tim was on time and thorough in his assessment of my AC. He explained what he was doing and why. He figured out that my thermostat AC function was broken and took time to help me replace the device after I ran to the hardware store to get a new one.
— Karri Hoyt
Posted April 26th 2024
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Josh N
— david taylor
Posted April 26th 2024
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Steve T was So nice, respectful and understanding! He came to fix something small and fixed something else with out even being asked (: happy with today's work ty again Steve T
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Posted April 26th 2024
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Scout was awesome!
— Bryawna Hogue
Posted April 26th 2024
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They came right out when I called and fixed my kitchen sink drain, which I had tried but failed to do myself several times (I usually do all my own home maintenance, and I generally know my way around plumbing). VERY much appreciated!
— Casey Johnson
Posted April 26th 2024
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Any hour was super communicative and provided a great price to replace our air conditioner and furnace. There were some mild errors with the install and delays in their communication after install but ultimately they sent Steve out to resolve our issues. Steve was knowledgeable and took extra time to answer our questions and solve our issues. We really appreciated his thoroughness and expertise. Overall Any Hour performed quality and timely work for a good price. Would recommend.
— Daniel Brandley
Posted April 26th 2024
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Brad - very professional and friendly. Great mechanical technician, knowledgeable and very competent. Justin - very friendly and knowledgeable. Great electrical technician. Prompt and courteous. Explained everything very basically so I could understand. Mark M. - terrific plumber and an even better human. Very friendly and work is first rate. Replaced my failed PRV and water heater expansion tank. Secured the expansion tank which was just hanging from the cold water supply.
— USA is a Constitutional Federal Republic
Posted April 12th 2024
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Josh Nuttall was super easy to talk to and work with. Kind and considerate of our homes needs
— Chad Franke
Posted April 26th 2024
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Scott with Any Hour Services was fantastic to work with. He was on time, personable, very knowledgeable, patient to answer all of our questions and provided lots of additional education on our new equipment. The whole process, from selecting the equipment to installation, went smoothly and I would highly recommend Scott for any plumbing work in your home!
— Meg Fletcher
Posted April 26th 2024
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Was a great service call, I needed a new breaker panel and Anyhour was able to help me out.
— Jeff Johnson
Posted February 14th 2022
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Steven was excellent and very professional. I had a noise concern regarding a new furnace/AC install and he did some fine tuning to sort everything out. All while giving me useful information about my new equipment. Thank you!
— Tyson Romero
Posted April 26th 2024
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Becki did an excellent job. Very knowledgeable and friendly. I would have her back any day. A very good experience and with the 29$ drain clog special, it was very affordable.
— Lee Hawkins
Posted April 26th 2024
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Matt S was who came and he was very nice and got the situation resolved. Thanks Matt!
— Steven McGrath
Posted April 26th 2024
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Super helpful, easy to work with and professional. We had a guy named Corbin and he explained everything and gave us lots of options to help us chose what worked best for us. Definitely would recommend!
— Jesslyn Grannis
Posted April 26th 2024
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Service technicians have always been friendly and considerate. They explain what is needed for things to work efficiently and allow you to make the choice of what to have done, without any pressure. We will call on them any time we need services in their area of expertise.
— Robert Clarke
Posted April 23rd 2024
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Dallin Cahoon came out to help us with rewiring our internet and was SOOO helpful!! Answered all our questions and helped come up with a cheaper solution! Highly recommend!
— Aimee Carroll
Posted April 26th 2024
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Zach was very professional and explained things well. Did a great job tuning up our air conditioning system.
— Sheri Fraughton
Posted April 26th 2024
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