Warranties

Home & Equipment Warranties and Protection Plans

Any Hour Services Warranties

If you are experiencing an issue with work we performed that you believe to be under warranty, please call the office during our regular business hours (Monday - Friday 7:00 AM to 8:00 PM). We are happy to assist you and schedule a technician to come to your home if needed.

Below is basic information about the warranties on our workmanship and materials. If you have a question about the warranty on work performed at your home, please call us at 801-443-7272 and a manager will return your call and answer any questions you have.

1 year warranty on labor and materials unless otherwise noted on the invoice. This applies to electrical, plumbing, and HVAC repairs.

If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).

If it is determined that the work we performed or the parts we used have failed, replacement parts are installed or the work is redone at no additional charge. Sometimes after a repair is made, other components in the system can stop working. If the issue is with another component of the system, your technician will give you a price for other repair options.

Up to 10 years warranty on labor and materials unless otherwise noted on the invoice. Extended warranties are available. This applies to an air conditioner, furnace, water heater, electrical meter, electrical panel, or any other large equipment that we have installed/replaced. If you have questions about the terms of your warranty, please call.

If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).

If it is determined that the work we performed or the equipment we used have failed, the work is redone at no additional charge. If something else is causing the failure, the technician will take the time to explain to you what is going on and what your options are.

Work is under warranty for 30 days unless otherwise noted on the invoice.

If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).

1 year - Secondary drain line jetting -- unless otherwise noted on the invoice.

1 year* - Main sewer line jetting -- unless otherwise noted on the invoice.

*must be inspected by a supervisor with a sewer camera before receiving a 1 year warrantied

20 years labor and materials* -- unless otherwise noted on the invoice.

Each sewer spot repair will receive a detailed warranty sheet. A supervisor will review all of the details of the warranty before the install is done. Customers should receive a copy for their records. If you need a copy or have questions, please call the office.

If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).

*Does not include the connection points to the old existing pipe, or the old sections of the pipe that were not repaired.

20 years labor and material: Full sewer main line replacement from the house to the City, unless otherwise noted on the invoice.

10 years labor and material: Pipe Lining -- unless otherwise noted on the invoice.

10 years labor and material: Pipe Bursting -- unless otherwise noted on the invoice.


Each sewer replacement will receive a detailed warranty sheet. A supervisor will review all of the details of the warranty before the install is done. Customers should receive a copy for their records. If you need a copy or have questions, please call the office.

If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).

5 years labor and materials -- unless otherwise stated on the invoice

If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).

10 year labor and up to 10 year manufacturer warranty, as per the Solar Sales Agreement.

Each solar install will receive a detailed warranty sheet. A supervisor will review all of the details of the warranty before the install is done. Customers should receive a copy for their records. If you need a copy or have questions, please call the office.

If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday: 8:00 AM - 5:00 PM).

If you have equipment that is under warranty from the manufacturer, this usually covers the parts / equipment. It does not include labor to repair or replace the equipment.

Your technician can contact the manufacturer / distributor to verify whether the parts or equipment are in stock or have to be shipped. They can also provide you with options for installation of the replacement parts or equipment.

Any Hour Services only warranties parts, materials, and equipment we supply to perform the job. This way, if there is an issue, we have access to the correct parts to replace or repair the work performed. Therefore, when we install customer-supplied materials, we do not warranty the supplied materials. We do warranty the labor and workmanship or the work performed.

Additionally, we do not warranty work performed if the customer chooses to make a temporary repair. The technicians document such cases and make this known before any work begins.

If there is an issue you believe to be under warranty that can't wait until Monday, please call another company to fix your issue. If you have to pay for work that is under warranty from Any Hour Services, we will reimburse you the cost of the repairs that were made on Sunday, up to $250. Contact us Monday and a manager can help you submit your invoice for reimbursement.

Gail's Story

"I got the impression that one of the company values is to provide good service, to provide what you need, and to not push you to do things that you don't really need...I am very happy with the service."

"..I am very happy with the service."

More Testimonials

I had a bad experience with a customer service manager when asking questions on my bill. Shane was very professional to work with and he answered all of my questions. I removed the previous bad review due to Shane's professionalism and customer service. The work they did was great.
— Leina Jaramillo
Posted April 20th 2021
google
Chris is fabulous. He really knows what he is talking about and does a fantastic job. Thank you!
— chris broken leg
Posted April 20th 2021
google
The technicians were very knowledgeable regarding their field of expertise....Plumbing! They were so friendly and truly found the most cost saving way to fix my leaking kitchen Faucet. Muti-taskers... we chatted about many different things as they worked. They loved my dog so that says something...right? The two were fabulous and did quality work - thank you
— Vicki Van Alstine
Posted April 20th 2021
google
All of our technicians were helpful, professional, and did a good job.
— James Stevens
Posted April 20th 2021
google
Excellent and professional service.
— Janus Chapel
Posted April 20th 2021
google
The technicians we have worked with have always been very thorough, detailed and friendly. They are good at explaining things to us and giving us suggestions for improvements we can make.
— Lesley Price
Posted April 20th 2021
google
He did a comprehensive check and explained what he was seeing. Great experience.
— James Ellis
Posted April 20th 2021
google
Brandon, our serviceman, was awesome! Super nice, polite, professional. We were happy with the work done. If Brandon is a reflection of the company, this company earns 5 stars!
— Jdawg
Posted April 20th 2021
google
Imagine my surprise when I was informed that my sewage line wasn't attached and was, in fact, spilling sewage into the ground under my mobile home and had been probably for years! My first estimate quoted me $2000 without even looking past the first look so I called Any Hour. Not only did Lee inspect it fully before giving me an estimate but he came in at 1/5 the original bid. As he proceeded to fix the problem he discovered more and more issues but always he checked with me on the cost. I was up front with him on my budget and he was very careful. He gave me advice on what needs replaced but understood it was too expensive. But I will forever be a customer of Any Hour and requesting Lee any time I can. Thank you!
— Jannette LaRose
Posted April 20th 2021
google
My Tech's name was Andrew and he was great. Knowledgeable, honest and to the point. He didn't try to upsell me and actually found some coupons that I could use. He replaced my water heater and disposal (yes, they both gave out in the same week) and did a great job. Professional clean install and left no trace. This is why I keep calling AHS!
— P Stewart
Posted April 20th 2021
google
Levi was very professional and gave us clear and precise details of our plumbing problems. His work was done in an efficient and timely manner. He was able to save us a lot of money by solving our plumbing problem with Rerouting our lines stead of opening up sheet rock and adding additional work He was very friendly and accommodating. We will call again!
— Nora Anderson
Posted April 19th 2021
google
Technician that came out was very professional, very courteous, clean, respectful of my environment and time. He was originally scheduled for Monday but, had a cancellation and was able to come out Friday instead. I was working from hone (thanks to COVID) and in the same room. He was always respectful of my work and went to work himself quickly. I felt like a priority and that he was going to do everything he could to save me money. He explained the level of situations if he couldn’t just snake the drain but, was diligent and eventually got it unclogged. He explained the benefits of using a higher end service they offered but, wasn’t pushy. Overall great experience.
— Opal Bates
Posted April 18th 2021
google
Robin was awesome he was very efficient very quick and even got done early and came a day early so we would highly recommend Any Hour Services. Thx Robin
— Ryan Turner
Posted April 17th 2021
google
Came out promptly, very polite.
— Fabulous Family
Posted April 17th 2021
google
Robin was great and on time
— Stephnie Diggs
Posted April 17th 2021
google
Matt J and Enos were on time and extremely professional. We were scheduled for an new furnace and A/C unit install. Matt was thoughtful enough to ask if we wanted the whole-house humidifier reinstalled. The new A/C base and unit setup looked better than I could have imagined. The unit sits on our back patio, so I was bit concerned about aesthetics, but it turned out so well. Enos and Matt walked us through the new system after they completed the install and answered all of our questions. So far the new furnace is running great, and we look forward to testing out the new A/C this summer. We appreciate Enos and Matt’s expert work!
— Whitney Sanders
Posted April 17th 2021
google
Lee was able to quickly assess the status of our water heater and offer a variety of informed options tailored to our needs and situation. After a decision was made, he went to work and seamlessly installed a new and improved water heater in our home. Efficient, insightful, and quick - we've found "our" new plumber in Lee!
— Dara White
Posted April 17th 2021
google
Troy and his team did a great job. Very professional, experienced, excellent equipment and prompt, friendly service.
— Stirling Broadhead
Posted April 16th 2021
google
Great job. Technicians were professional and polite. They were respectful while in the house. They gave me different options and reasons for each. I will definitely use them again.
— Todd Richards
Posted April 16th 2021
google
Unfortunately this is our second pipe issue at our new house. Mike P was our man both times and he was awesome. Great work. Fast, easy, professional. Super awesome. 10/10 would recommend to anyone.
— Dakota Taylor
Posted April 16th 2021
google