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The 3 Stages of Sewer Main Failure

It’s never fun to have sewer line issues. But not all issues are the same. Some are small and are easier to fix. Others are far more complex and serious. So that you have an idea of what to expect if your main lines are backing up, we’re going over those differences today.
We break mainline damage down into 3 stages at Any Hour Services. Each one is more serious than the one before it. Stage 1 is the least severe, and Stage 3 is the worst. And once your pipes reach stage 1, stages 2 and 3 are coming unless they get fixed.
Stage 1: Minimal Damage
Stage 1 covers the beginning of mainline damage and is the easiest stage to repair. At this stage, you should have only dealt with one or two backups. Your pipes might have small cracks or joints out of alignment by less than an inch. But your pipes run straight from your house to the street and don’t have any low spots slowing water flow.
Any trenchless repair will do the job here. The most common option is adding a resin liner to the inside of your pipes. It’s inexpensive compared to other repairs and needs the least amount of digging. Depending on your situation, you might choose to go with a pipe burst instead. A description of that process is in the next stage.
Stage 2: Severe Damage
Once you've experienced a few backups, you've probably entered stage 2. Now the cracks are getting bigger and roots are starting to find the leaking water. Or your pipes might have shifted by more than an inch. Your pipes might have a few low spots collecting water and waste, but there haven’t been any full cave-ins yet.
Most stage 2 situations can still use any trenchless option. You might have to combine it with a small digging operation to repair a low spot, however. A common solution here is a pipe burst. A team would pull a new, wider pipe through the old one, bursting the walls and replacing the line. You get a solid line with minimal damage to your yard.
Stage 3: Complete Failure
By this point, you’ve reached total mainline failure. You're likely dealing with multiple backups a year now. Or even worse, your home could have gone completely out of service.
Your pipes might have caved in or roots might have filled entire sections. There might be places with deep low spots, known as bellies. They would be collecting a large amount of water and waste. That buildup would slow or stop the flow of water completely.
At stage 3 there are no trenchless options. Excavation is your only choice now. A team would dig a trench and replace the entire line with a new one.
We hope that gives you an idea of what you can expect from a damaged main sewer line. If you want a professional opinion on your specific situation, Any Hour is happy to help. Our certified drain technicians can take a look at your lines and work with you to find the best solution. You can book online or give us a call to schedule an appointment.
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Logo for Any Hour Electric, Plumbing, Heating & Air featuring a smiling technician with crossed arms, a stopwatch, and a bold, professional tone.

Any Hour Services

1374 West 130 South, Orem, UT 84058

© Copyright 2024 Any Hour Services LLC
© 2024 Any Hour Services LLC

Pricing FAQ

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Our pricing is fair and transparent. We use a fixed-price guide that reflects the time, materials, and real costs of running a dependable home services business. No hourly rates. No inflated prices based on where you live. We focus on what it takes to get the job done—not on how much we can charge.

Before we price your drains or excavation project, our expert technician will perform an in-home assessment to evaluate the tasks required. We only charge for what’s necessary—no fluff, no extra costs. This allows us to pinpoint areas where we can save you money without sacrificing quality.

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A: We price the job—not the clock. Hourly rates can be unpredictable, leaving you unsure of the final cost until the job is done. We believe in upfront, fixed pricing based on the work itself—not guesswork. You won’t pay for delays or mistakes, and we hold ourselves accountable to ensure there are no surprises.

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We prefer to price based on the job and not what other companies charge. Hourly rates can lead to unexpected costs for homeowners, making the final price unpredictable. By pricing the work itself, we make sure you’re only paying for what’s actually needed—keeping things fair and efficient.

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Requesting a quote is simple. Contact Any Hour Services, and we will assess your needs, providing a transparent estimate for the repairs.

We also provide FREE estimates and second opinions for major plumbing and excavation projects like repiping, sewer or water line replacements, remodels, and outdoor drain installs. Our team will evaluate the job in person, explain your options, and give you clear, upfront pricing. No hourly rates. No surprises. Just honest answers and expert service.

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Yes, you can request a quote online—our team at Any Hour Services responds promptly to every inquiry.

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We offer a $29 Drain Clear for single, easy-access drains. A licensed plumber will inspect the issue, clear out buildup like grease or debris, and get things flowing again. It’s a simple, affordable way to fix slow drains and help protect your plumbing from bigger problems down the line.

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Yes, we provide FREE estimates for sewer main line replacements. If you are looking to replace your sewer main line, one of our expert technicians will come to your home and inspect your sewer main line, before showing you your options. Call us if you have questions about replacing your sewer main line—we’re here to help!

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You can pay for your service with cash, check, or any major credit card. We collect, in full, upon completion of the project. If you would like to make monthly payments, we have many financing options available through 3rd party finance companies (On Approved Credit). Your technician can talk to you about your options when they give you pricing options for the work you want done.

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Our phone staff are not expert technicians, so they can’t quote prices that would be accurate to your project’s needs. A trained technician needs to see the job firsthand to give you a clear, upfront price. Quotes over the phone are a guess, and we prefer transparency over uncertainty.

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Ballpark prices can be misleading. Until we see the job, we can’t quote your final estimate accurately. Other companies may give an estimate range, but that often leads to additional costs and surprises later. Instead, we focus on giving you a fair price once a trained technician can assess the job properly.

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A: We have a small dispatch fee to send our technician to your home. They’ll arrive in a truck stocked with thousands of parts, ready to complete most jobs the same day. After a thorough evaluation, your technician will explain the issue, walk you through the recommended fix, and show you your options and final price. No hourly rates. No surprises. Just a clear, upfront price before any work begins.

Call Now

Pricing FAQ

A:

Our pricing is fair and transparent. We use a fixed-price guide that reflects the time, materials, and real costs of running a dependable home services business. No hourly rates. No inflated prices based on where you live. We focus on what it takes to get the job done—not on how much we can charge.

Before we price your plumbing job, our licensed plumber will perform an in-home assessment to evaluate the tasks required. We only charge for what’s necessary—no fluff, no extra costs. This allows us to pinpoint areas where we can save you money without sacrificing quality.

Call Now

A:

We price the job—not the clock. Hourly rates can be unpredictable, leaving you unsure of the final cost until the job is done. We believe in upfront, fixed pricing based on the work itself—not guesswork. You won’t pay for delays or mistakes, and we hold ourselves accountable to ensure there are no surprises.

Call Now

A:

We prefer to price based on the job and not what other companies charge. Hourly rates can lead to unexpected costs for homeowners, making the final price unpredictable. By pricing the work itself, we make sure you’re only paying for what’s actually needed—keeping things fair and efficient.

Call Now

A:

Water heater replacements vary. Often, older units require updates to meet safety standards. Common items missing from many water heaters are flexible gas lines, expansion tanks, earthquake straps, gas sediment trap, upgrade exhaust venting, etc.

For an accurate quote, one of our licensed plumbers will inspect your existing system and provide a FREE estimate.

Call Now

A:

Our phone staff are not licensed plumbers, so they can’t quote prices that would be accurate to your project’s needs. A trained plumber needs to see the job firsthand to give you a clear, upfront price. Quotes over the phone are a guess, and we prefer transparency over uncertainty.

Call Now

A:

Ballpark prices can be misleading. Until we see the job, we can’t quote your final estimate accurately. Other companies may give an estimate range, but that often leads to additional costs and surprises later. Instead, we focus on giving you a fair price once a licensed plumber can assess the job properly.

Call Now

A:

We have a small dispatch fee to send our plumber to your home. They’ll arrive in a truck stocked with thousands of parts, ready to complete most jobs the same day. After a thorough evaluation, your plumber will explain the issue, walk you through the recommended fix, and show you your options and final price. No hourly rates. No surprises. Just a clear, upfront price before any work begins.

Call Now

A:

Yes! We offer FREE in-home estimates for major projects like water heater installations, water softeners, and repiping—without any dispatch fee. Our licensed plumber will assess the job, explain your options, and provide a clear, fixed price. No surprises or hourly rates—just honest, reliable service. Schedule your FREE estimate today!

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No, our plumbers don’t quote a price until they have seen your plumbing project. Once they quote a price, it doesn’t change, no matter how long it takes. At any time, if you want to add more tasks to your plumbing project, your plumber will let you know how much it would cost to perform the extra work.

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You can pay for your plumbing service with cash, check, or any major credit card. We collect, in full, upon completion of the project. If you would like to make monthly payments, we do have many financing options available through 3rd party finance companies, OAC. Your plumber can talk to you about your options when they give you pricing options for the work you want completed.

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