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The 3 Categories of Water Contamination

When water gets loose in your home, it’s reasonable to want it cleaned up. But before you grab a mop and a bucket, you need to know if the water you’re dealing with is safe for you to address. Some water damage needs specialized training and tools. Not having those tools can get your family sick due to bacteria and other disease carriers living in the water.

It makes a lot of sense that some types of water damage would be more dangerous than others. However, it’s not always obvious where your situation sits if you don’t know what to look for. To help clear that up, water damage is broken down into 3 levels of contamination.

Listed down below are those 3 levels of water damage. That way you know when it’s time to call an expert.

Category 1 Water Damage: Clean Water

Faulty water main lines, leaks or overflows in bathtubs, kitchen sinks, or appliance malfunctions are all categorized as category 1 damage. Category 1 refers to clean water and poses very few health risks due to the absence of bacteria.

Whenever you have water damage, you need to act fast to prevent further harm. Damage that occurs in a category 1 event can develop into a category 2 situation as bacteria grows.

Category 2 Water Damage: Gray Water

Gray water comes from clean toilets, dirty dishwashers and washing machines, sump pumps, and aquariums. Bacteria that may or may not be harmful are present in this water and proper cleaning and disinfection are necessary to prevent further bacteria overgrowth.

Category 3 Water Damage: Black Water

Category 3 water damage is the worst-case scenario. It contains bacteria and pathogens that are incredibly harmful to humans, animals, and the environment. Black water comes from broken main sewer lines, raw sewage, soiled toilet bowls, rising floodwaters, seawater, and storm surges. Category 3 water damage should always be handled by professionals that have the proper protective equipment.

Finding a toxic waste cleaning company is vital if you're dealing with Black Water. Take the time to check reviews and ask around to find a company you can trust. But remember that the longer you take, the more the damage can spread.

If you’ve dealt with a water damage situation and want to find out what caused it, a plumber should be able to get a look inside your pipes. Any Hour Services would be happy to send a camera down with you if you’re in the Utah market. You can book online or give us a call to schedule an appointment.
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Logo for Any Hour Electric, Plumbing, Heating & Air featuring a smiling technician with crossed arms, a stopwatch, and a bold, professional tone.

Any Hour Services

1374 West 130 South, Orem, UT 84058

© Copyright 2024 Any Hour Services LLC
© 2024 Any Hour Services LLC

Pricing FAQ

A:

Our pricing is fair and transparent. We use a fixed-price guide that reflects the time, materials, and real costs of running a dependable home services business. No hourly rates. No inflated prices based on where you live. We focus on what it takes to get the job done—not on how much we can charge.

Before we price your drains or excavation project, our expert technician will perform an in-home assessment to evaluate the tasks required. We only charge for what’s necessary—no fluff, no extra costs. This allows us to pinpoint areas where we can save you money without sacrificing quality.

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A:

A: We price the job—not the clock. Hourly rates can be unpredictable, leaving you unsure of the final cost until the job is done. We believe in upfront, fixed pricing based on the work itself—not guesswork. You won’t pay for delays or mistakes, and we hold ourselves accountable to ensure there are no surprises.

Call Now

A:

We prefer to price based on the job and not what other companies charge. Hourly rates can lead to unexpected costs for homeowners, making the final price unpredictable. By pricing the work itself, we make sure you’re only paying for what’s actually needed—keeping things fair and efficient.

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A:

Requesting a quote is simple. Contact Any Hour Services, and we will assess your needs, providing a transparent estimate for the repairs.

We also provide FREE estimates and second opinions for major plumbing and excavation projects like repiping, sewer or water line replacements, remodels, and outdoor drain installs. Our team will evaluate the job in person, explain your options, and give you clear, upfront pricing. No hourly rates. No surprises. Just honest answers and expert service.

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A:

Yes, you can request a quote online—our team at Any Hour Services responds promptly to every inquiry.

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A:

We offer a $29 Drain Clear for single, easy-access drains. A licensed plumber will inspect the issue, clear out buildup like grease or debris, and get things flowing again. It’s a simple, affordable way to fix slow drains and help protect your plumbing from bigger problems down the line.

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A:

Yes, we provide FREE estimates for sewer main line replacements. If you are looking to replace your sewer main line, one of our expert technicians will come to your home and inspect your sewer main line, before showing you your options. Call us if you have questions about replacing your sewer main line—we’re here to help!

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A:

You can pay for your service with cash, check, or any major credit card. We collect, in full, upon completion of the project. If you would like to make monthly payments, we have many financing options available through 3rd party finance companies (On Approved Credit). Your technician can talk to you about your options when they give you pricing options for the work you want done.

Call Now

A:

Our phone staff are not expert technicians, so they can’t quote prices that would be accurate to your project’s needs. A trained technician needs to see the job firsthand to give you a clear, upfront price. Quotes over the phone are a guess, and we prefer transparency over uncertainty.

Call Now

A:

Ballpark prices can be misleading. Until we see the job, we can’t quote your final estimate accurately. Other companies may give an estimate range, but that often leads to additional costs and surprises later. Instead, we focus on giving you a fair price once a trained technician can assess the job properly.

Call Now

A:

A: We have a small dispatch fee to send our technician to your home. They’ll arrive in a truck stocked with thousands of parts, ready to complete most jobs the same day. After a thorough evaluation, your technician will explain the issue, walk you through the recommended fix, and show you your options and final price. No hourly rates. No surprises. Just a clear, upfront price before any work begins.

Call Now

Pricing FAQ

A:

Our pricing is fair and transparent. We use a fixed-price guide that reflects the time, materials, and real costs of running a dependable home services business. No hourly rates. No inflated prices based on where you live. We focus on what it takes to get the job done—not on how much we can charge.

Before we price your plumbing job, our licensed plumber will perform an in-home assessment to evaluate the tasks required. We only charge for what’s necessary—no fluff, no extra costs. This allows us to pinpoint areas where we can save you money without sacrificing quality.

Call Now

A:

We price the job—not the clock. Hourly rates can be unpredictable, leaving you unsure of the final cost until the job is done. We believe in upfront, fixed pricing based on the work itself—not guesswork. You won’t pay for delays or mistakes, and we hold ourselves accountable to ensure there are no surprises.

Call Now

A:

We prefer to price based on the job and not what other companies charge. Hourly rates can lead to unexpected costs for homeowners, making the final price unpredictable. By pricing the work itself, we make sure you’re only paying for what’s actually needed—keeping things fair and efficient.

Call Now

A:

Water heater replacements vary. Often, older units require updates to meet safety standards. Common items missing from many water heaters are flexible gas lines, expansion tanks, earthquake straps, gas sediment trap, upgrade exhaust venting, etc.

For an accurate quote, one of our licensed plumbers will inspect your existing system and provide a FREE estimate.

Call Now

A:

Our phone staff are not licensed plumbers, so they can’t quote prices that would be accurate to your project’s needs. A trained plumber needs to see the job firsthand to give you a clear, upfront price. Quotes over the phone are a guess, and we prefer transparency over uncertainty.

Call Now

A:

Ballpark prices can be misleading. Until we see the job, we can’t quote your final estimate accurately. Other companies may give an estimate range, but that often leads to additional costs and surprises later. Instead, we focus on giving you a fair price once a licensed plumber can assess the job properly.

Call Now

A:

We have a small dispatch fee to send our plumber to your home. They’ll arrive in a truck stocked with thousands of parts, ready to complete most jobs the same day. After a thorough evaluation, your plumber will explain the issue, walk you through the recommended fix, and show you your options and final price. No hourly rates. No surprises. Just a clear, upfront price before any work begins.

Call Now

A:

Yes! We offer FREE in-home estimates for major projects like water heater installations, water softeners, and repiping—without any dispatch fee. Our licensed plumber will assess the job, explain your options, and provide a clear, fixed price. No surprises or hourly rates—just honest, reliable service. Schedule your FREE estimate today!

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A:

No, our plumbers don’t quote a price until they have seen your plumbing project. Once they quote a price, it doesn’t change, no matter how long it takes. At any time, if you want to add more tasks to your plumbing project, your plumber will let you know how much it would cost to perform the extra work.

Call Now

A:

You can pay for your plumbing service with cash, check, or any major credit card. We collect, in full, upon completion of the project. If you would like to make monthly payments, we do have many financing options available through 3rd party finance companies, OAC. Your plumber can talk to you about your options when they give you pricing options for the work you want completed.

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