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Privacy Policy

Website Privacy Policy

1. General

We know that your privacy is important to you, and we work hard to earn and keep your trust. Any Hour, LLC (collectively with its subsidiaries, “Company,” “we,” “us,” and “our,”), respects your privacy and is committed to protecting your privacy through our compliance with this Privacy Policy (the “Policy”).

This Policy describes:

  • The types of information we collect from you or that you may provide when you visit our website available at: https://anyhourservices.com/ as well as any websites and blogs directly owned by the Company where this Policy is linked (collectively, our “Website”).
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect on this Website or in emails and other electronic messages between you and this Website, and information gathered when you interact with our advertising on third-party websites if such advertisements include links to this Policy.

This Policy does not apply to information collected by us offline or through any other means, including on any other website operated by the Company or any third party, or information collected by any third party through any application or content (including advertising) that may link to or be accessible from the Website (for further information, see below, “Third-party Websites”).

Please read this Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, then please do not use our Website. By using our Website, you agree to the terms of this Policy. This Policy may change from time to time (see below, “Changes to this Policy”). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

2. What We Collect and How We Collect It

To ensure that we provide you with the best possible experience, we will store, use, and share personal information about you in accordance with this Policy. Personal information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user, household or device (“Personal Information”). In particular, the Website may collect the following categories of Personal Information from users of the Website:

Category

Examples

Collected

Identifiers.

First and last name, postal address, Internet Protocol address, email address, and phone number.

YES

Commercial information.

Records and photos of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

Internet or other similar network activity.

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

YES

Geolocation data.

Physical location or movements.

YES

Professional or employment-related information.

Current or past job history, including your resume.

YES

We obtain the categories of Personal Information listed above from the following categories of sources:

  • Directly from you . For example, when you:

    • interact with the scheduling feature (i.e. schedule a service);

    • interact with the chat feature;

    • subscribe to one of our e-newsletters;

    • review or comment on one of our products or services;

    • submit a job application;

    • submit other web forms; or

    • otherwise communicate with us, such as request information.

  • Indirectly from you . For example, through information we collect from you in the course of providing our services to you.

  • Directly and indirectly from activity on our Website . For example, from Website usage details that are collected automatically. For more information on automatic information collection, please review the “Automated Information Collection” section below.

The information that you provide in each case will vary. In some cases, you may be able to provide Personal Information via email or free text boxes, such as contacting the Company to request further information or using the Chat with Us feature on the Website. When providing your Personal Information, please provide only relevant information and do not provide unnecessary sensitive information, such as Social Security numbers, credit card information or other sensitive personal data, unless required for our services.

3. Automated Information Collection

In addition to the information that you provide to us, we may also collect information about you during your visit to our Website. We collect this information using automated tools that are detailed below. These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), the pages you have viewed, and the actions you have taken while using the Website. Some of the tools we use to automatically collect information about you may include:

  • (a) Cookies . A “cookie” is a small data file transmitted from a website to your device’s hard drive. Cookies are usually defined in one of two ways, and we may use either (or both) of them:

    (1) session cookies, which do not stay on your device after you close your browser, and

    (2) persistent cookies, which remain on your device until you delete them or they expire.

    We may use the following categories of cookies on our Website.

    1. Strictly Necessary Cookies. These cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have requested cannot be provided.

    2. Performance Cookies. These cookies collect anonymous information on how you use our Website to help us understand how you arrive at our Website, browse or use our Website and highlight areas where we can improve, such as navigation. The data stored by these cookies never shows personal details from which your individual identity can be established.

    3. Functionality Cookies. These cookies remember the choices you make such as your preferred language and your search parameters. This information can then be used to provide you with an experience more appropriate to your selections and to make your visits to our Website more tailored to your preferences. The information in these cookies may be anonymized. These cookies cannot track your browsing activity on other websites.

    4. Targeting Cookies or Advertising Cookies. These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third-party advertising networks. These cookies remember the websites you visit and that information is shared with other parties, such as advertisers.

Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser’s settings. However, by disabling cookies on your device, you may be prohibited from full use of the Website’s features or lose access to some functionality.

  • (b) Google Analytics. The Website sends aggregated non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website’s performance. For more information on how Google Analytics supports the Website and uses information sent from the Website, please review Google’s privacy policy available at https://policies.google.com/technologies/partner-sites.

  • (c) Facebook Pixel. With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display our Facebook ads only to Facebook users who have shown an interest in our website or who have specific characteristics (e. g. interests in certain topics or products determined by the websites visited) that we submit to Facebook. With the help of the Facebook pixel, we also want to make sure that our Facebook ads are in line with the potential interest of users and do not have a nuisance effect. Using the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad. Facebook's processing of the data is governed by Facebooks Data Usage Policy. Accordingly, general instructions on how to display Facebook ads is located in the Facebook Data Usage policy https://www.facebook.com/policy.php. For specific information and details about the Facebook pixel and how it works, please visit: https://www.facebook.com/business/help/651294705016616.

  • (d) Web Beacons. A Web Beacon is an electronic image. Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior. If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails. We may also use them to track if you click on the links and at what time and date you do so. Some of the third-party marketers we engage with may use Web Beacons to track your interaction with online advertising banners on our Website. This information is only collected in aggregate form and will not be linked to your Personal Information. Please note that any image file on a webpage can act as a Web Beacon.

  • (e) Embedded Web Links. Links provided in our emails and, in some cases, on third-party websites may include tracking technology embedded in the link. The tracking is accomplished through a redirection system. The redirection system allows us to understand how the link is being used by email recipients. Some of these links will enable us to identify that you have personally clicked on the link and this may be attached to the Personal Information that we hold about you. This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.

  • (f) Third-party Websites and Services. We work with a number of service providers of marketing communications technology. These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide. The information collected can be gathered on our Website and also on the websites where our marketing communications are appearing. For example, we may collect data where our banner advertisements are displayed on third-party websites.

How We Use Your Information

The information we gather and that you provide is collected to provide you information and the services you request, in addition to various other purposes, including, but not limited to:
  • providing the information, products and services you request;
  • security, credit or fraud prevention purposes;
  • providing you with effective customer service;
  • providing you with a personalized experience when you use this Website;
  • contacting you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
  • contacting you with information and notices related to your use of this Website;
  • inviting you to participate in surveys and providing feedback to us (in accordance with any privacy preferences you have expressed to us);
  • better understanding your needs and interests;
  • improving the content, functionality and usability of this Website;
  • improving our products and services;
  • improving our marketing and promotional efforts; and any other purpose identified in an applicable privacy notice, click-through agreement or other agreement between you and us.
Duration. The length of time the Company intends to retain any Personal Information, including any sensitive personal information, is for as long as reasonably necessary to carry out the Company’s intended business purpose for such information.

How We Share Your Information

We do not sell or lease your Personal Information to any third party. We may share your Personal Information by disclosing it to a third party for a business purpose. When we disclose your Personal Information, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except for the purposes set forth in the contract. We disclose your Personal Information for a business purpose to the following categories of third parties:
  • Our affiliates; and
  • Third party vendors who provide services that enhance our Website, products and services to you (such as vendors for credit card processing, advertising and marketing, and customer support).
Except as described in this Policy, we will not share your information with third parties without your notice and consent, unless it is under one of the following circumstances:
  • Legal Reasons.
    • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, subpoena, or court order;
    • To respond to duly authorized information requests from law enforcement or other governmental authorities; To enforce our agreements and policies;
    • To investigate and prevent security threats, fraud, or other malicious activity; or
    • To respond to an emergency that we believe in good faith requires us to disclose such information to assist in preventing the death or serious bodily injury of any person or Company employee.
  • Sale of Business or Merger. There are circumstances where the Company may decide to buy, sell, or reorganize its business in selected countries. Under these circumstances, it may be necessary to share or receive Personal Information with prospective or actual partners or affiliates. In such circumstances, the Company will ensure your information is used in accordance with this Policy.

Your Choices and Selecting Your Privacy Preferences

We want to provide you with relevant information that you have requested. When possible, we will always provide options as to what information we collect and how you can manage any preferences that pertains to such information.

If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed. Transactional or service-oriented messages, such as delivery confirmation messages, are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services, and are not intended for the purposes of marketing.

We will not intentionally send you email newsletters and marketing emails unless you consent to receive such marketing information. After you request to receive these emails, you may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email. Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided.

Text Messaging

You may have the opportunity to receive SMS or "text" messages, pre-recorded voice messages or auto-dialed phone calls from the Company, its affiliates and related entities as well as third parties. Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested. In providing your mobile device number or cell phone number to the Company, you knowingly consent to such communications from the Company or for the Company to use your cell phone number or mobile device number in accordance with the Company’s Terms of Use. In providing your number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to the Company, or from which you sent the text message request to us. You further acknowledge that no purchase is required to opt into this service, and you may opt out at any time by following the instructions provided in our communications to you.

Any such communications you receive from us will be administered in accordance with your preferences and this Policy.

Accuracy and Access to Your Personal Information

We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.

To view and change the Personal Information that you have provided to us, you can contact us directly for assistance.

Information of Minors

We do not intentionally seek to gather information from individuals under the age of eighteen (18). We do not target the Website to minors, and would not expect them to be engaging with our Website or services. We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet. If we are aware of any Personal Information that we have collected about minors, we will take steps to securely remove it from our systems.

Submissions

We welcome inquiries or feedback on the services or products you might use or like to use. Any inquiries, feedback, suggestions, ideas, materials, comments or other information you provide to us (collectively, “Submissions”) will be treated as non-proprietary and non-confidential. Your Submissions on or through this Website, such as reviews, may be available to others who visit this Website. In addition, we may use your Submissions in advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the Submissions for such purposes. Therefore, you should have no expectation of privacy with respect to your Submissions on or through this Website. You should not submit any content you do not wish to make available to the general public. In particular, your Submissions must not violate the privacy or other rights of others. You may not use false identifying information or contact information, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission.

Third-party Websites

This Policy does not apply to websites or other domains that are maintained or operated by third parties or our affiliates. Our Website may link to third-party websites and services. For example, if you click on an advertisement on this Website, you may be taken to another website that we do not control. These links are not endorsements of these websites, and this Policy does not extend to them. Because this Policy is not enforced on these third-party websites, we encourage you to read any posted privacy policy of the third-party website before using the service or website and providing any information.

Your California Rights

Shine the Light law. Pursuant to California Civil Code Section 1798.83, we will not disclose or share your Personal Information with third parties for the purposes of third-party marketing to you without your prior consent.

Do Not Track Signals. Other than as disclosed in this Policy, the Website does not track users over time and across third-party websites to provide targeted advertising. Therefore, the Website does not operate any differently when it receives Do Not Track (“DNT”) signals from your internet web browser.

WE DO NOT SELL OR SHARE YOUR PERSONAL INFORMATION. If we ever decide to sell or share Personal Information, as those terms are defined under the California Consumer Privacy Act of 2018, we will update you via this Policy and include a link entitled “Do Not Sell or Share My Personal Information,” to provide you with an opportunity to opt out of the selling or sharing of your Personal Information.

California Consumer Rights. If you are a California consumer, as defined by the California Consumer Privacy Act of 2018 (“Act”), please be advised that Any Hour, LLC, does not currently meet the regulatory thresholds of a “business” as that term is defined under the Act and therefore is not required to comply with the Act. Regardless, all Personal Information will be processed in accordance with this Policy.

For Website Visitors Outside of the United States

Our Website is designed for use by individuals in the United States only. We do not warrant or represent that this Policy or the Website’s use of your Personal Information complies with the laws of any other jurisdiction. Furthermore, to provide you with our services, we may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours. Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Policy.

Safeguarding the Information We Collect

We use reasonable technical, administrative, and physical safeguards in order to protect your Personal Information against accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. If you ever feel your information has been compromised or is at risk, please notify us via the How to Contact Us section below.

Changes to this Policy

This Policy describes our current policies and practices with regard to the information we collect through this Website. We are continually improving and adding to the features and functionality of this Website along with the products and services we offer through this Website. If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reported in the “Last Revised” block above. You can get to this page from any of our webpages by clicking on the “Privacy Policy” link (usually at the bottom of the screen).

How to Contact Us

We value your opinions and welcome your feedback. To contact us about this Policy or your Personal Information, please contact us at: 801-822-7056 or [email protected].
Logo for Any Hour Electric, Plumbing, Heating & Air featuring a smiling technician with crossed arms, a stopwatch, and a bold, professional tone.

Any Hour Services

1374 West 130 South, Orem, UT 84058

© Copyright 2024 Any Hour Services LLC
© 2024 Any Hour Services LLC

Pricing FAQ

A:

It only costs $59 to get a Certified HVAC service technician to your home to troubleshoot and diagnose your furnace. Your technician will find out why it’s not working and give you options to repair it. Below you’ll find an internet special for $30 OFF.

Once you approve the work, your HVAC technician will be able to start right away. Any Hour service technicians come prepared with all the necessary tools, parts, and equipment to perform any job.

Call Now

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Our furnace tune-up is only $99. Below you’ll find an internet special for $70 OFF.

A furnace tune-up includes all the maintenance and inspection items the manufacturers recommend. A certified tune-up technician will go through your system and make sure all of the vital components are working and that your system is running safely. They will leave you a full written report with their recommendations and answer any questions you have.

Call Now

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There are several large heating projects that we are willing to show you what options are available and the visit doesn’t cost you anything; replacing your furnace, reconfiguring your duct work, installing a ductless mini split system, etc. This is not a complete list so call us if you have questions about your project.

Call Now

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I have asked our HVAC supervisors to give me ballpark prices in the past and they usually answer with a long list of questions that they need answered before being able to give a price. Until our HVAC technician sees your heating system, they won’t give a ballpark price.

Most ballpark prices are a guess. Another company might give a range that they hope will cover the cost to do the job. And most of the time they have to come back and ask for more money. Our experience has shown that a ballpark price is usually not in anyone’s best interest.

Call Now

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The prices you are quoted come out of our pricing guide. We have looked at the most common tasks we are asked to perform and figured out the average time to perform the task, cost of the materials and the cost associated with running a heating and air conditioning business that is able to stand behind that work.

To come up with the price to complete the work on your heating system, your HVAC technician will figure out the tasks needed to complete the work. Each task has a price associated with it. Your technician will add those tasks together to come up with your total. This method allows us to identify tasks that don’t need to be performed on your project and save you money where we can.

This also allows us to be fair and transparent when pricing the work you need done on your heating system. What I mean by fair and transparent is, the cost to perform the work should have nothing to do with how nice a neighborhood someone lives in. When designing our pricing guide, we asked ourselves, “what does it take to perform this task” NOT “how much can we get a person to pay”.

Call Now

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When you charge by the hour, you can’t give a price until after the job is finished. And we don’t want you to have to wait till the end of the job to find out how much it cost.

We believe there are too many variables that make “charging by the hour” more of a win for the company, not the homeowner. If an HVAC technician has to go get a part, is slower than another technician, the job takes longer than expected, etc. — are all things that a homeowner has no control over but ends up paying the price for. There’s no accountability on the plumbing company to have their trucks stocked better, train their plumbers better or run their business more efficiently.

There are many other reasons but they all revolve around us trying to do right by everyone involved; the homeowner, the HVAC technician, and the company.

Call Now

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It is rare to find 2 heating contractors that charge the same price. Without digging into the details of your specific heating project, it is hard to know exactly why. Our prices are based on what it takes to do the job, not what another company charges.

Most HVAC service/construction companies are started by an HVAC technician that is trained to be a technician, learning the HVAC trade. They are not trained in how to run a business. This is why so many heating and cooling companies come and go.

Most of the heating and air conditioning companies that have been around for a long time were started by an HVAC technician that happened to be good at business too. This is also why you see so many heating companies spring up during a good economy, most of them a one-man band. Unfortunately, they have to close their doors when there is an economic downturn.

There are so many little things that go into running a business and all of those costs have to be taken into consideration when pricing your goods and services. A lot of HVAC companies don’t take into account all of the expenses associated with doing the job and perform guesswork when coming up with prices – their price can be higher or lower than another company’s price. This could be one explanation why our price is different than theirs.

Call Now

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Replacing a furnace is one of those heating projects that an HVAC technician needs to see before quoting a price. The issue we run into is many furnaces are sized incorrectly. A proper load calculation or heat loss was never run for the home, a basement has been added, or the home has been remodeled.

If you need your furnace replaced, one of our certified HVAC supervisors can come to your home and quote you a price after inspecting your existing heating system. This visit is free. Call to schedule an appointment.

Call Now

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You will pay a little more to get an HVAC technician to your home after hours but they do not charge more for the work you want them to perform. Our prices come directly from our pricing guide. We do not have a different set of prices for doing work in the evenings or on weekends. The price for working on your heating system will be the same regardless of the time of day.

Call Now

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No, our HVAC technicians run calls on Saturdays and charge the same price as they would any other day of the week. We do not have a different set of prices for working on your heating system on Saturdays. We are closed on Sundays.

Call Now

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No, as long as you live in our service area, our HVAC technicians can come to your home and help. We service homes from North Ogden, South to Nephi. West from the Tooele/Grantsville area, east to the Park City Heber area. Here is a full list of Utah Cities we service.

Call Now

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No, our HVAC technicians don’t quote a price until they have seen your heating project. Once they quote a price, it doesn’t change, no matter how long it takes. At any time you want to add more tasks to your heating project, your HVAC technician will let you know how much it would cost to perform the extra work.

Call Now

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Yes, in addition to our coupons, we offer senior discounts and military discounts. You can receive 5% off or any special promotions we may be running, whichever is greater. You can ask your HVAC technician to show you your savings.

Call Now

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You can pay for the HVAC work you had done with cash, check, or any major credit card. We collect, in full, upon completion of the project. If you would like to make monthly payments, we do have many financing options available through 3rd party finance companies, OAC. Your technician can talk to you about your options when they give you pricing options for the HVAC work you want completed.

Call Now

Pricing FAQ

A:

The prices you are quoted come out of our pricing guide. We have looked at the most common tasks we are asked to perform and figured out the average time to perform the task, the cost of the materials, and the cost associated with running a drain business that is able to stand behind that work.

To calculate the cost of your drain project, your plumber will determine the tasks needed. Each task has a price associated with it, which your plumber will add together to arrive at your total. This method allows us to identify and rule out unnecessary tasks, prioritizing fairness and transparency (while saving you money).

Our pricing method is not influenced by the neighborhood someone lives in but is designed to be fair and transparent. When we designed our pricing guide, we asked ourselves, “What does it take to perform this task?” NOT, “How much can we get a person to pay?” This commitment to honest, clear pricing reflects our respect for our clients.

Call Now

A:

When you charge by the hour, you can only give a price after the job is finished. We don’t want you to have to wait until the end of the job to find out how much it costs.

We believe there are too many variables that make “charging by the hour” more of a win for the company than for the homeowner. There are the things that a homeowner has no control over but ends up paying the price for anyway: if a technician has to leave the job to get a part, if technicians work more slowly, if the job takes longer than expected, etc. With “charging by the hour,” there’s no accountability on the plumbing company to have their trucks stocked better, train their technicians better, or run their business more efficiently.

Our commitment to a fair and transparent pricing model is unwavering. We believe in doing right by everyone involved: the homeowner, the technician, and the company. This is not just a business decision, but a moral one, ensuring that everyone is treated with the fairness and respect they deserve.

Call Now

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The staff answering our phones and scheduling appointments are not technicians. They do not understand how the plumbing in your home works or how to price the work you need help with.

Our process involves a comprehensive on-site assessment by our technicians to ensure no crucial details are missed. This thorough approach that looks at all variables is how we can provide you with a price that remains unchanged from the start to the completion of the work: the price we give you before the begins is what the cost will be after the work is performed. Here at Any Hour Services, we believe in honest pricing.

Call Now

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Requesting a quote is simple. Contact Any Hour Services, and we will assess your needs, providing a transparent estimate for the repairs.

Call Now

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Yes, you can request a quote online, and our team at Any Hour Services strives to respond promptly to all inquiries.

Call Now

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It costs $269 to inspect your sewer main line with our sewer camera equipment. If you’d like to see what the inside of your sewer line looks like, our sewer supervisors have high-definition cameras to show you a live video of the inside your sewer main line.

Residential, owner occupied special:
$29 drain clear / rooter service. Unclog any drain, including the sewer mainline, as long as it has an easily accessible cleanout.

Call Now

A:

It costs $269 to inspect your sewer main line with our sewer camera equipment. Below you will find a couple internet specials to help you save. If you’d like to see what the inside of your sewer line looks like, our sewer supervisors have hi definition cameras to show you a live video of the inside your sewer main line.

Residential Special:
$149 live camera inspection. High-definition camera is set down your drain so you can inspect the condition of your sewer mainline. Need an easily accessible clean-out.

Call Now

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If you are looking to replace your sewer main line, one of our sewer supervisors will come to your home and inspect your sewer main line with a high-definition camera and show you what options are available. The visit doesn’t cost you anything, so call us if you have questions about replacing your sewer main line.

Call Now

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Yes, in addition to our coupons, we offer senior discounts and military discounts. You can receive 5% off or any special promotions we may be running, whichever is greater. You can ask your drain technician to show you your savings.

Call Now

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No, as long as you live in our service area, our drain technicians can come to your home and help. We service homes from North Ogden, South to Nephi. West from the Tooele/Grantsville area, east to the Park City Heber area.

Call Now

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No, our drain technicians don’t quote a price until they have seen your drain issue. Once they quote a price, it doesn’t change, no matter how long it takes. At any time you want to add more tasks, your drain technician will let you know how much it would cost to perform the extra work.

When it comes to our drain clearing specials, if we can not clear your clogged drain, you don’t pay us.

Call Now

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You can pay for the the drain work we perform with cash, check, or any major credit card. We collect, in full, upon completion of the project. If you would like to make monthly payments, we do have many financing options available through 3rd party finance companies, OAC. Your drain technician can talk to you about your options.

Call Now

Pricing FAQ

A:

Our pricing is fair and transparent. It’s based on a fixed-price guide that considers the time, materials, and costs of running a reliable home services business. We don’t charge by the hour or inflate prices based on your neighborhood. We ask ourselves, “What does it take to get the job done?,” not “How much can we charge?”

Before we price your plumbing job, our licensed plumber will perform an in-home assessment to evaluate the tasks required. We only charge for what’s necessary—no fluff, no extra costs. This allows us to pinpoint areas where we can save you money without sacrificing quality.

Call Now

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Hourly rates can be unpredictable, leaving you unsure of the final cost until the job is done. We believe in upfront, fixed pricing based on the work itself—not guesswork. You won’t pay for delays or mistakes, and we hold ourselves accountable to ensure there are no surprises.

Call Now

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We prefer to price based on the job and not what other companies charge. Hourly rates can lead to unexpected costs for homeowners, making the final price unpredictable. By pricing the work itself, we make sure you’re only paying for what’s actually needed—keeping things fair and efficient.

Call Now

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Water heater replacements vary. Often, older units require updates to meet safety standards. Common items missing from many water heaters are flexible gas lines, expansion tanks, earthquake straps, gas sediment trap, upgrade exhaust venting, etc.

For an accurate quote, one of our licensed plumbers will inspect your existing system and provide a FREE estimate.

Call Now

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Our phone staff are not licensed plumbers, so they can’t quote prices that would be accurate to your project’s needs. A trained plumber needs to see the job firsthand to give you a clear, upfront price. Quotes over the phone are a guess, and we prefer transparency over uncertainty.

Call Now

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Ballpark prices can be misleading. Until we see the job, we can’t quote your final estimate accurately. Other companies may give an estimate range, but that often leads to additional costs and surprises later. Instead, we focus on giving you a fair price once a licensed plumber can assess the job properly.

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We have a small dispatch fee to send our plumber to your home. Our plumbers will arrive in a truck stocked with thousands of parts. They’ll have everything they need to start your plumbing project while they’re at your home, unless the situation is unusual. They’ll perform a thorough evaluation of your plumbing system and explain what they’ll need to do to complete the work you called for. They’re not going to charge you by the hour, they will give you a total price, with options, before any of the work begins.

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A:

There are several large plumbing projects that we are willing to show you what options are available and the visit doesn’t cost you anything; basement finishes, water heater install/replacements, water softener installs/replacement, repiping, tankless water heater install/replacement etc. This is not a complete list so call us if you have questions about your project.

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A:

You will pay a little more to get a plumber to your home after hours but they do not charge more for the work you want them to perform. Our prices come directly from our pricing guide. We do not have a different set of plumbing prices for doing work in the evenings or on weekends. The price for the plumbing work you need done will be the same regardless of the time of day.

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A:

No, our plumbers run calls on Saturdays and charge the same price as they would any other day of the week. We do not have a different set of plumbing prices for work performed on Saturdays. We are closed on Sundays.

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A:

No, as long as you live in our service area, our plumbers can come to your home and help. We service homes from North Ogden, South to Nephi. West from the Tooele/Grantsville area, east to the Park City Heber area. Here is a full list of Utah Cities we service.

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A:

No, our plumbers don’t quote a price until they have seen your plumbing project. Once they quote a price, it doesn’t change, no matter how long it takes. At any time, you want to add more tasks to your plumbing project, your plumber will let you know how much it would cost to perform the extra work.

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A:

Yes, in addition to our coupons, we offer senior discounts and military discounts. You can receive 5% off or any special promotions we may be running, whichever is greater. You can ask your plumber to show you your savings.

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A:

You can pay for your plumbing service with cash, check, or any major credit card. We collect, in full, upon completion of the project. If you would like to make monthly payments, we do have many financing options available through 3rd party finance companies, OAC. Your plumber can talk to you about your options when they give you pricing options for the HVAC work you want completed.

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