What Do You Do If Someone Says You Have A Cracked Heat Exchanger?

Have you ever heard stories of companies lying about a cracked heat exchanger? Or read articles about technicians misleading customers to sell them a new system? In this video, we’ll discuss how you can avoid shady companies taking advantage of you.

Cracked heat exchangers are dangerous because of how your furnace works. It lights a gas flame to heat the inside of a metal pipe. That pipe guides the flame’s exhaust out to your roof. Air blows past the hot pipe, warming up as it does before it blows to your vents.

That metal pipe is your heat exchanger. If it cracks, those exhaust gases can escape into your ventilation system. You could even get carbon monoxide building up in your home. And that real possibility is what some shady technicians have used to mislead people.